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Need help with jira automation and aws sns

Need help with jira automation and aws sns

I’d like to set up an automation rule in Jira that sends an email notification using aws sns every time a new issue is created and appears on a specific Jira dashboard. I’m not sure how to configure this using Jira Automation.

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Related here, you can send the dashboard itself in an email, as well! It may be a viable alternative to solve your use case.

This is how it looks in your email client:

jira-data-center-pdf-automation-send-pdf-result (1).png

... and then in the PDF:

jira-cloud-pdf-export-dashboard-agile-sprint-report.png

Links:

(Discl. this app is developed by our team.)

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Hello @PATEL,VRAJ

Welcome to the Atlassian community.

Have you seen this documentation?

https://support.atlassian.com/cloud-automation/docs/configure-aws-sns-for-jira-automation/

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@Trudy P Claspill is there a reason the key-value pairs are nested inside the `automationData` field? Is it possible to not do this?

{
  "Type" : "Notification",
  "MessageId" : "471b515d-50c5-5fc1-838a-30260807b93b",
  "TopicArn" : "arn:aws:sns:us-west-2:",
  "Message" : "{\"automationData\":{\"test_field\":\"test_value\"}}",
...
}

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Hello @Kelly Bilodeau

Welcome to the Atlassian community.

I am just another user of the Atlassian products, not a developer of them or an Atlassian Team Member. I have no information on why it or AWS was developed the way it was. Nor do I have any actual experience with the AWS SNS integration. You could try contacting the Atlassian or AWS support team for more details.

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Need help with jira automation and aws sns

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