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My site shows "Page unavailable"

Oscar Ortuño Gutiérrez
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
April 24, 2026

My Jira/Confluence site (https://oortuno.atlassian.net) shows the message "Page unavailable" with this info:

Page unavailable
Your Atlassian Cloud site is currently unavailable.
Please check Atlassian Status for known problems.
If there are no known problems and your page hasn't appeared again in 5-10 minutes then please contact our support team.

Is this a technical issue? Has it been deactivated? Can I recover it again?

Thanks in advance.

2 answers

Comments for this post are closed

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0 votes
Marc -Devoteam-
Community Champion
April 24, 2026

Hi @Oscar Ortuño Gutiérrez 

There have been many post on the community around related issues on deactivated sites and what to do if you are on a free plan.

Raise an issue here; Atlassian Support

0 votes
marc -Collabello--Phase Locked-
Community Champion
April 24, 2026

My recommendation is to just follow the advice given.

Oscar Ortuño Gutiérrez
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
April 24, 2026

Thanks for your reply. I'm just following the advice...

My plan is free and the only way I found to ask for support is this forum...

Is there any other way?