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  • My payment details are gone, I can't access the product and I can't enter new payment details.

My payment details are gone, I can't access the product and I can't enter new payment details.

Diego Padilha Bottaro
July 13, 2020

I've already opened two tickets, but I haven't had a return yet. I can't renew the license, I need urgent help.

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John Funk
Community Champion
July 13, 2020

Hi Diego - Let me see if I can get you some help from Atlassian. 

Diego Padilha Bottaro
July 13, 2020

Thanks, my issues are: CA-1056400 and PTGS-8375.

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