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My notifications stopped working!

CB Support
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 11, 2019

Hi all

My notifications within the web app have stopped coming through altogether. I still receive them in email, and I still receive push notifications on the iPhone app, but these notifications haven't updated for days. Just all of a sudden!

Really strange - any advice?

Thanks very much in advance for your help

1 answer

0 votes
Andy Heinzer
Rising Star
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July 19, 2019

Hi,

I'm not sure what might cause this behavior.  I have created a support case with our Cloud support team to more closely investigate your site to see if they can determine a cause here.  You can reach that case by going to https://getsupport.atlassian.com/servicedesk/customer/portal/23/JST-495053

Regards,

Andy

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