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My navigation bar is missing, after install bitbucket and connect with Jira

Adrián Herrera
Adrián Herrera
August 20, 2017

After installar bitbucket and conect with Jira my navigation bar is missing and can't view any issue and any proyect in JIRA Just can see the dashboard, but i can't log out or anythinh

 

UPDATE 

Well now i can see the navigation bar, but when click any issue i got the message Error and the log say : 

2017-08-20 18:22:30,639 http-nio-8080-exec-10 ERROR adrian.herrera 1102x1607x1 bd6txu 10.144.30.100 /browse/KEYPSHIP-86 [o.a.c.c.C.[.[localhost].[/].[action]] Servlet.service() for servlet action threw exception
com.atlassian.jira.util.dbc.Assertions$NullArgumentException: owner should not be null!
at com.atlassian.jira.util.dbc.Assertions.notNull(Assertions.java:25)
at com.atlassian.jira.avatar.AvatarImpl.<init>(AvatarImpl.java:35)
at com.atlassian.jira.avatar.CachingTaggingAvatarStore.gvToAvatar(CachingTaggingAvatarStore.java:221)
at com.atlassian.jira.avatar.CachingTaggingAvatarStore.checkForTaggedVersionOrFallbackToDb(CachingTaggingAvatarStore.java:82)
at com.atlassian.cache.memory.MemoryCacheManager$3$1.load(MemoryCacheManager.java:211)
at com.atlassian.cache.memory.DelegatingCache.lambda$get$0(DelegatingCache.java:168)
at com.atlassian.cache.memory.DelegatingCache.lambda$get$1(DelegatingCache.java:196)
at com.google.common.cache.LocalCache$LocalManualCache$1.load(LocalCache.java:4742)
at com.google.common.cache.LocalCache$LoadingValueReference.loadFuture(LocalCache.java:3527)
at com.google.common.cache.LocalCache$Segment.loadSync(LocalCache.java:2319)
at com.google.common.cache.LocalCache$Segment.lockedGetOrLoad(LocalCache.java:2282)
at com.google.common.cache.LocalCache$Segment.get(LocalCache.java:2197)
at com.google.common.cache.LocalCache.get(LocalCache.java:3937)
at com.google.common.cache.LocalCache$LocalManualCache.get(LocalCache.java:4739)
at com.atlassian.cache.memory.DelegatingCache.get(DelegatingCache.java:183)
at com.atlassian.cache.memory.DelegatingCache.get(DelegatingCache.java:168)
at com.atlassian.jira.avatar.CachingTaggingAvatarStore.getById(CachingTaggingAvatarStore.java:99)
at com.atlassian.jira.avatar.AvatarManagerImpl.getById(AvatarManagerImpl.java:99)
at com.atlassian.jira.project.ProjectImpl.getAvatar(ProjectImpl.java:132)
at com.atlassian.jira.issue.fields.rest.json.beans.ProjectJsonBean.getAvatarUrls(ProjectJsonBean.java:78)
at com.atlassian.jira.components.issueviewer.action.IssueBean$IssueProjectBean.<init>(IssueBean.java:146)
at com.atlassian.jira.components.issueviewer.action.IssueBean.<init>(IssueBean.java:67)
at com.atlassian.jira.projects.issuenavigator.DefaultIssueRenderService.render(DefaultIssueRenderService.java:96)
at com.atlassian.jira.projects.issuenavigator.webaction.ProjectIssueNavigatorAction.doIssueViewWithSidebar(ProjectIssueNavigatorAction.java:191)

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0 votes
Adrián Herrera
Adrián Herrera
August 20, 2017

Finally can solve the problem, for one reason , i don't why  Jira cannot find some user and project avatar so  this  produce this behaivor.

 

Resolved !

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0 votes
Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
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August 20, 2017

Sounds broken.  What do the logs say?

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Adrián Herrera
Adrián Herrera
August 20, 2017

the log say 


2017-08-20 13:33:59,660 StreamsCompletionService::thread-7 WARN admin 813x584x4 1iumc1d 0:0:0:0:0:0:0:1 /plugins/servlet/streams [c.a.streams.jira.JiraEntryFactoryImpl] Error creating streams entry
com.atlassian.cache.CacheException: java.lang.IllegalArgumentException: owner must be null for system avatars
at com.atlassian.cache.memory.DelegatingCache.get(DelegatingCache.java:217)
at com.atlassian.cache.memory.DelegatingCache.get(DelegatingCache.java:168)
at com.atlassian.jira.avatar.CachingTaggingAvatarStore.getSystemAvatarsForFilename(CachingTaggingAvatarStore.java:183)
at com.atlassian.jira.avatar.AvatarManagerImpl.loadDefaultAvatarId(AvatarManagerImpl.java:488)
at com.atlassian.jira.avatar.AvatarManagerImpl.lambda$getDefaultAvatarId$3(AvatarManagerImpl.java:509)
at com.atlassian.vcache.internal.core.DefaultRequestCache.lambda$get$15(DefaultRequestCache.java:43)
at java.util.HashMap.computeIfAbsent(HashMap.java:1126)
at com.atlassian.vcache.internal.core.DefaultRequestCache.get(DefaultRequestCache.java:43)
at com.atlassian.jira.avatar.AvatarManagerImpl.getDefaultAvatarId(AvatarManagerImpl.java:509)
at com.atlassian.jira.avatar.AvatarManagerImpl.getDefaultAvatar(AvatarManagerImpl.java:516)
at com.atlassian.jira.avatar.AvatarServiceImpl.getDefaultAvatar(AvatarServiceImpl.java:134)
at com.atlassian.jira.avatar.AvatarServiceImpl.useGravatarFor(AvatarServiceImpl.java:421)
at com.atlassian.jira.avatar.AvatarServiceImpl.isUsingExternalAvatar(AvatarServiceImpl.java:408)
at com.atlassian.jira.avatar.AvatarServiceImpl.getAvatarURLImpl(AvatarServiceImpl.java:202)
at com.atlassian.jira.avatar.AvatarServiceImpl.getAvatarURL(AvatarServiceImpl.java:217)
... 2 filtered
at java.lang.reflect.Method.invoke(Method.java:498)
at com.atlassian.plugin.util.ContextClassLoaderSettingInvocationHandler.invoke(ContextClassLoaderSettingInvocationHandler.java:26)
at com.sun.proxy.$Proxy444.getAvatarURL(Unknown Source)
... 2 filtered
at java.lang.reflect.Method.invoke(Method.java:498)
at com.atlassian.plugin.osgi.bridge.external.HostComponentFactoryBean$DynamicServiceInvocationHandler.invoke(HostComponentFactoryBean.java:136)
at com.sun.proxy.$Proxy444.getAvatarURL(Unknown Source)
at com.atlassian.sal.jira.user.DefaultUserManager$JiraUserProfile.getProfilePictureUri(DefaultUserManager.java:254)
at com.atlassian.sal.jira.user.DefaultUserManager$JiraUserProfile.getProfilePictureUri(DefaultUserManager.java:243)
at com.atlassian.streams.jira.JiraUserProfileAccessor.getProfilePictureUri(JiraUserProfileAccessor.java:62)
at com.atlassian.streams.jira.JiraUserProfileAccessor.getUserProfile(JiraUserProfileAccessor.java:135)
at com.atlassian.streams.jira.JiraHelper$1.apply(JiraHelper.java:192)
at com.atlassian.streams.jira.JiraHelper$1.apply(JiraHelper.java:189)
at com.google.common.collect.Iterators$8.transform(Iterators.java:799)
at com.google.common.collect.TransformedIterator.next(TransformedIterator.java:48)
at com.google.common.collect.TransformedIterator.next(TransformedIterator.java:48)
at com.google.common.collect.ImmutableList.copyOf(ImmutableList.java:271)
at com.google.common.collect.ImmutableList.copyOf(ImmutableList.java:226)
at com.atlassian.streams.api.common.ImmutableNonEmptyList.<init>(ImmutableNonEmptyList.java:35)
at com.atlassian.streams.api.common.ImmutableNonEmptyList.copyOf(ImmutableNonEmptyList.java:60)
at com.atlassian.streams.api.StreamsEntry$Parameters.authors(StreamsEntry.java:596)
at com.atlassian.streams.jira.builder.GeneralUpdateEntryBuilder.buildSingleActivityItem(GeneralUpdateEntryBuilder.java:79)
at com.atlassian.streams.jira.builder.GeneralUpdateEntryBuilder.build(GeneralUpdateEntryBuilder.java:56)
at com.atlassian.streams.jira.builder.HistoryMetadataEntryBuilder.buildGeneralUpdateEntry(HistoryMetadataEntryBuilder.java:44)
at com.atlassian.streams.jira.builder.ChangeEntryBuilder.build(ChangeEntryBuilder.java:44)
at com.atlassian.streams.jira.JiraEntryFactoryImpl$1.apply(JiraEntryFactoryImpl.java:68)
at com.atlassian.streams.jira.JiraEntryFactoryImpl$1.apply(JiraEntryFactoryImpl.java:52)
at com.google.common.collect.Iterators$8.transform(Iterators.java:799)
at com.google.common.collect.TransformedIterator.next(TransformedIterator.java:48)
at com.google.common.collect.TransformedIterator.next(TransformedIterator.java:48)
at com.google.common.collect.Iterators$5.hasNext(Iterators.java:548)
at com.atlassian.streams.api.common.Iterables$Range$Iter.computeNext(Iterables.java:127)
at com.google.common.collect.AbstractIterator.tryToComputeNext(AbstractIterator.java:143)
at com.google.common.collect.AbstractIterator.hasNext(AbstractIterator.java:138)
at com.google.common.collect.TransformedIterator.hasNext(TransformedIterator.java:43)
at com.google.common.collect.Iterators$5.hasNext(Iterators.java:547)
at com.google.common.collect.ImmutableList.copyOf(ImmutableList.java:268)
at com.google.common.collect.ImmutableList.copyOf(ImmutableList.java:226)
at com.atlassian.streams.internal.feed.FeedModel.<init>(FeedModel.java:66)
at com.atlassian.streams.internal.feed.FeedModel.<init>(FeedModel.java:37)
at com.atlassian.streams.internal.feed.FeedModel$Builder.build(FeedModel.java:231)
at com.atlassian.streams.internal.LocalActivityProvider$FeedFetcher.doInTransaction(LocalActivityProvider.java:215)
at com.atlassian.streams.internal.LocalActivityProvider$FeedFetcher.doInTransaction(LocalActivityProvider.java:186)
at com.atlassian.sal.core.transaction.HostContextTransactionTemplate$1.doInTransaction(HostContextTransactionTemplate.java:21)
at com.atlassian.jira.DefaultHostContextAccessor.doInTransaction(DefaultHostContextAccessor.java:34)
... 2 filtered
at java.lang.reflect.Method.invoke(Method.java:498)
at com.atlassian.plugin.util.ContextClassLoaderSettingInvocationHandler.invoke(ContextClassLoaderSettingInvocationHandler.java:26)
at com.sun.proxy.$Proxy14.doInTransaction(Unknown Source)
... 2 filtered
at java.lang.reflect.Method.invoke(Method.java:498)
at com.atlassian.plugin.osgi.bridge.external.HostComponentFactoryBean$DynamicServiceInvocationHandler.invoke(HostComponentFactoryBean.java:136)
at com.sun.proxy.$Proxy14.doInTransaction(Unknown Source)
at com.atlassian.sal.core.transaction.HostContextTransactionTemplate.execute(HostContextTransactionTemplate.java:18)
... 2 filtered
at java.lang.reflect.Method.invoke(Method.java:498)
at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:317)
at org.eclipse.gemini.blueprint.service.importer.support.internal.aop.ServiceInvoker.doInvoke(ServiceInvoker.java:56)
at org.eclipse.gemini.blueprint.service.importer.support.internal.aop.ServiceInvoker.invoke(ServiceInvoker.java:60)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179)
at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:133)
at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:121)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179)
at org.eclipse.gemini.blueprint.service.util.internal.aop.ServiceTCCLInterceptor.invokeUnprivileged(ServiceTCCLInterceptor.java:70)
at org.eclipse.gemini.blueprint.service.util.internal.aop.ServiceTCCLInterceptor.invoke(ServiceTCCLInterceptor.java:53)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179)
at org.eclipse.gemini.blueprint.service.importer.support.LocalBundleContextAdvice.invoke(LocalBundleContextAdvice.java:57)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179)
at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:133)
at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:121)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179)
at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:207)
at com.sun.proxy.$Proxy4355.execute(Unknown Source)
at com.atlassian.streams.internal.LocalActivityProvider$1$1.get(LocalActivityProvider.java:125)
at com.atlassian.streams.internal.LocalActivityProvider$1$1.get(LocalActivityProvider.java:122)
at com.atlassian.streams.jira.JiraSessionManager.withSession(JiraSessionManager.java:26)
at com.atlassian.streams.common.SwitchingSessionManager.withSession(SwitchingSessionManager.java:32)
... 3 filtered
at java.lang.reflect.Method.invoke(Method.java:498)
at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:317)
at org.eclipse.gemini.blueprint.service.importer.support.internal.aop.ServiceInvoker.doInvoke(ServiceInvoker.java:56)
at org.eclipse.gemini.blueprint.service.importer.support.internal.aop.ServiceInvoker.invoke(ServiceInvoker.java:60)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179)
at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:133)
at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:121)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179)
at org.eclipse.gemini.blueprint.service.util.internal.aop.ServiceTCCLInterceptor.invokeUnprivileged(ServiceTCCLInterceptor.java:70)
at org.eclipse.gemini.blueprint.service.util.internal.aop.ServiceTCCLInterceptor.invoke(ServiceTCCLInterceptor.java:53)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179)
at org.eclipse.gemini.blueprint.service.importer.support.LocalBundleContextAdvice.invoke(LocalBundleContextAdvice.java:57)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179)
at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:133)
at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:121)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179)
at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:207)
at com.sun.proxy.$Proxy4346.withSession(Unknown Source)
at com.atlassian.streams.internal.LocalActivityProvider$1.call(LocalActivityProvider.java:121)
at com.atlassian.streams.internal.LocalActivityProvider$1.call(LocalActivityProvider.java:117)
at com.atlassian.streams.internal.FeedBuilder$ToFeedCallable$1.call(FeedBuilder.java:115)
at com.atlassian.streams.internal.FeedBuilder$ToFeedCallable$1.call(FeedBuilder.java:110)
at java.util.concurrent.FutureTask.run(FutureTask.java:266)
at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)
at java.util.concurrent.FutureTask.run(FutureTask.java:266)
at com.atlassian.sal.core.executor.ThreadLocalDelegateRunnable.run(ThreadLocalDelegateRunnable.java:34)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
at java.lang.Thread.run(Thread.java:745)
Caused by: java.lang.IllegalArgumentException: owner must be null for system avatars
at com.atlassian.jira.avatar.AvatarImpl.<init>(AvatarImpl.java:38)
at com.atlassian.jira.avatar.CachingTaggingAvatarStore.gvToAvatar(CachingTaggingAvatarStore.java:221)
at java.util.stream.ReferencePipeline$3$1.accept(ReferencePipeline.java:193)
at java.util.LinkedList$LLSpliterator.forEachRemaining(LinkedList.java:1235)
at java.util.stream.AbstractPipeline.copyInto(AbstractPipeline.java:481)
at java.util.stream.ReduceOps$ReduceOp.evaluateSequential(ReduceOps.java:708)
at java.util.stream.AbstractPipeline.evaluate(AbstractPipeline.java:234)
at java.util.stream.ReferencePipeline.collect(ReferencePipeline.java:499)
at com.atlassian.jira.avatar.CachingTaggingAvatarStore.getAvatars(CachingTaggingAvatarStore.java:195)
at com.atlassian.jira.avatar.CachingTaggingAvatarStore.lambda$new$0(CachingTaggingAvatarStore.java:69)
at com.atlassian.cache.memory.MemoryCacheManager$3$1.load(MemoryCacheManager.java:211)
at com.atlassian.cache.memory.DelegatingCache.lambda$get$0(DelegatingCache.java:168)
at com.atlassian.cache.memory.DelegatingCache.lambda$get$1(DelegatingCache.java:196)
at com.google.common.cache.LocalCache$LocalManualCache$1.load(LocalCache.java:4742)
at com.google.common.cache.LocalCache$LoadingValueReference.loadFuture(LocalCache.java:3527)
at com.google.common.cache.LocalCache$Segment.loadSync(LocalCache.java:2319)
at com.google.common.cache.LocalCache$Segment.lockedGetOrLoad(LocalCache.java:2282)
at com.google.common.cache.LocalCache$Segment.get(LocalCache.java:2197)
at com.google.common.cache.LocalCache.get(LocalCache.java:3937)
at com.google.common.cache.LocalCache$LocalManualCache.get(LocalCache.java:4739)
at com.atlassian.cache.memory.DelegatingCache.get(DelegatingCache.java:183)
... 129 more

 

 

I think is a avatar problem, but i don't how fix it.

 Error creating streams entry
com.atlassian.cache.CacheException: java.lang.IllegalArgumentException: owner must be null for system avatars

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