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My login stays just with me - I can't see any of our projects or other people

Victoria Kluth
September 2, 2025

My login stays just with me - I can't see any of our projects or other people

2 answers

1 vote
Mohanraj Thangamuthu
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 2, 2025

Hello, Good day. Whether you were able to access the projects earlier?, What you do see when you select all projects?

Also make sure you are logged in with correct user account (you can check the user account on top right corner)

0 votes
Victoria Kluth
September 4, 2025

I only have one login. 

Mohanraj Thangamuthu
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 4, 2025

Thanks for the response @Victoria Kluth . Other users are able to access the project fine?

1. What is shown when you select view all projects from left side panel?

2. Are you able to create new work item?

Victoria Kluth
September 4, 2025

Right now - it has me as a new person and trying to set me up as a new company with my same login.

But, my team is still trying to send me things, again, using my only email address and they aren't coming ot me.  It is like there are two records of me with the same email address.

You can see in these pictures - 
Picture 1 is setting me up as a new user in Confluence.
Picture 2 shows me as a user in our team group.

Mohanraj Thangamuthu
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 5, 2025

Looks like screenshots have not been uploaded yet @Victoria Kluth 

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