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Community resources
Community resources
My jira is not starting. it is saying 'jira has problem in starting'
logs are as:
yDirectoryCleaner] Finished cleaning the temporary directory.
26-Nov-2023 17:59:15.885 INFO [main] org.apache.coyote.AbstractProtocol.start Starting ProtocolHandler ["http-nio-8090"]
26-Nov-2023 17:59:15.895 INFO [main] org.apache.catalina.startup.Catalina.start Server startup in [3095] milliseconds
2023-11-26 17:59:16,020+0900 JIRA-Bootstrap INFO [c.a.jira.startup.JiraStartupLogger] Running Jira startup checks.
2023-11-26 17:59:16,020+0900 JIRA-Bootstrap FATAL [c.a.jira.startup.JiraStartupLogger] Startup check failed. Jira will be locked.
2023-11-26 17:59:16,058+0900 JIRA-Bootstrap INFO [c.a.jira.startup.LauncherContextListener] Startup is complete. Jira is ready to serve.
2023-11-26 17:59:16,059+0900 JIRA-Bootstrap INFO [c.a.jira.startup.LauncherContextListener] Memory Usage:
---------------------------------------------------------------------------------
Heap memory : Used: 227 MiB. Committed: 384 MiB. Max: 2048 MiB
Non-heap memory : Used: 50 MiB. Committed: 104 MiB. Max: 1536 MiB
---------------------------------------------------------------------------------
TOTAL : Used: 276 MiB. Committed: 488 MiB. Max: 3584 MiB
---------------------------------------------------------------------------------
snehaagarwal@Snehas-MacBook-Air atlassian-jira-software-9.11.3 % clear
snehaagarwal@Snehas-MacBook-Air atlassian-jira-software-9.11.3 % cat /opt/atlassian-jira-software-9.11.3/logs/catalina.out
NOTE: Picked up JDK_JAVA_OPTIONS: --add-opens=java.base/java.lang=ALL-UNNAMED --add-opens=java.base/java.io=ALL-UNNAMED --add-opens=java.base/java.util=ALL-UNNAMED --add-opens=java.base/java.util.concurrent=ALL-UNNAMED --add-opens=java.rmi/sun.rmi.transport=ALL-UNNAMED
26-Nov-2023 17:46:54.432 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Server version name: Apache Tomcat/9.0.82
26-Nov-2023 17:46:54.433 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Server built: Oct 11 2023 13:15:08 UTC
26-Nov-2023 17:46:54.433 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Server version number: 9.0.82.0
26-Nov-2023 17:46:54.433 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log OS Name: Mac OS X
26-Nov-2023 17:46:54.434 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log OS Version: 14.0
26-Nov-2023 17:46:54.434 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Architecture: aarch64
26-Nov-2023 17:46:54.434 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Java Home: /opt/homebrew/Cellar/openjdk/21.0.1/libexec/openjdk.jdk/Contents/Home
26-Nov-2023 17:46:54.434 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log JVM Version: 21.0.1
26-Nov-2023 17:46:54.434 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log JVM Vendor: Homebrew
26-Nov-2023 17:46:54.434 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log CATALINA_BASE: /opt/atlassian-jira-software-9.11.3
26-Nov-2023 17:46:54.434 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log CATALINA_HOME: /opt/atlassian-jira-software-9.11.3
26-Nov-2023 17:46:54.443 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: --add-opens=java.base/java.lang=ALL-UNNAMED
26-Nov-2023 17:46:54.444 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: --add-opens=java.base/java.io=ALL-UNNAMED
26-Nov-2023 17:46:54.444 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: --add-opens=java.base/java.util=ALL-UNNAMED
26-Nov-2023 17:46:54.444 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: --add-opens=java.base/java.util.concurrent=ALL-UNNAMED
26-Nov-2023 17:46:54.444 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: --add-opens=java.rmi/sun.rmi.transport=ALL-UNNAMED
26-Nov-2023 17:46:54.444 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Djava.util.logging.config.file=/opt/atlassian-jira-software-9.11.3/conf/logging.properties
26-Nov-2023 17:46:54.444 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Djava.util.logging.manager=org.apache.juli.ClassLoaderLogManager
26-Nov-2023 17:46:54.444 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Xms384m
26-Nov-2023 17:46:54.444 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Xmx2048m
26-Nov-2023 17:46:54.444 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -XX:InitialCodeCacheSize=32m
26-Nov-2023 17:46:54.444 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -XX:ReservedCodeCacheSize=512m
26-Nov-2023 17:46:54.444 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Dlog4j2.contextSelector=org.apache.logging.log4j.core.selector.BasicContextSelector
26-Nov-2023 17:46:54.444 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Dlog4j2.disableJmx=true
26-Nov-2023 17:46:54.444 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Dlog4j2.garbagefree.threadContextMap=true
26-Nov-2023 17:46:54.444 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Dlog4j2.isWebapp=false
26-Nov-2023 17:46:54.444 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Djava.awt.headless=true
26-Nov-2023 17:46:54.444 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Datlassian.standalone=JIRA
26-Nov-2023 17:46:54.444 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Dorg.apache.jasper.runtime.BodyContentImpl.LIMIT_BUFFER=true
26-Nov-2023 17:46:54.444 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Dmail.mime.decodeparameters=true
26-Nov-2023 17:46:54.444 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Dorg.dom4j.factory=com.atlassian.core.xml.InterningDocumentFactory
26-Nov-2023 17:46:54.444 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -XX:-OmitStackTraceInFastThrow
26-Nov-2023 17:46:54.444 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Djava.locale.providers=COMPAT
26-Nov-2023 17:46:54.444 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Datlassian.plugins.startup.options=
26-Nov-2023 17:46:54.445 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Djdk.tls.ephemeralDHKeySize=2048
26-Nov-2023 17:46:54.445 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Djava.protocol.handler.pkgs=org.apache.catalina.webresources
26-Nov-2023 17:46:54.445 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Dorg.apache.catalina.security.SecurityListener.UMASK=0027
26-Nov-2023 17:46:54.445 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Xlog:gc*:file=/opt/atlassian-jira-software-9.11.3/logs/atlassian-jira-gc-%t.log:tags,time,uptime,level:filecount=5,filesize=20M
26-Nov-2023 17:46:54.445 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -XX:+ExplicitGCInvokesConcurrent
26-Nov-2023 17:46:54.445 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Dignore.endorsed.dirs=
26-Nov-2023 17:46:54.445 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Dcatalina.base=/opt/atlassian-jira-software-9.11.3
26-Nov-2023 17:46:54.445 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Dcatalina.home=/opt/atlassian-jira-software-9.11.3
26-Nov-2023 17:46:54.445 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Djava.io.tmpdir=/opt/atlassian-jira-software-9.11.3/temp
26-Nov-2023 17:46:54.449 INFO [main] org.apache.catalina.core.AprLifecycleListener.lifecycleEvent The Apache Tomcat Native library which allows using OpenSSL was not found on the java.library.path: [/Users/snehaagarwal/Library/Java/Extensions:/Library/Java/Extensions:/Network/Library/Java/Extensions:/System/Library/Java/Extensions:/usr/lib/java:.]
26-Nov-2023 17:46:54.646 INFO [main] org.apache.coyote.AbstractProtocol.init Initializing ProtocolHandler ["http-nio-8080"]
26-Nov-2023 17:46:54.652 INFO [main] org.apache.catalina.startup.Catalina.load Server initialization in [371] milliseconds
26-Nov-2023 17:46:54.660 INFO [main] org.apache.catalina.core.StandardService.startInternal Starting service [Catalina]
26-Nov-2023 17:46:54.660 INFO [main] org.apache.catalina.core.StandardEngine.startInternal Starting Servlet engine: [Apache Tomcat/9.0.82]
2023-11-26 17:46:57,967+0900 JIRA-Bootstrap INFO [c.a.jira.startup.JiraStartupLogger]
****************
Jira starting...
****************
2023-11-26 17:46:58,001+0900 JIRA-Bootstrap INFO [c.a.jira.startup.JiraStartupLogger]
___ Environment _____________________________
JIRA Build : 9.11.3#9110003-sha1:68217899df0c52647a075db3f172daf1f7484786
Build Date : Thu Nov 09 00:00:00 KST 2023
JIRA Installation Type : Standalone
Application Server : Apache Tomcat/9.0.82 - Servlet API 4.0
Java Version : 21.0.1 - Homebrew
Current Working Directory : /opt/atlassian-jira-software-9.11.3
Maximum Allowable Memory : 2048MB
Total Memory : 384MB
Free Memory : 259MB
Used Memory : 125MB
Memory Pool: CodeHeap 'non-nmethods' : CodeHeap 'non-nmethods': init = 5849088(5712K) used = 1462912(1428K) committed = 5849088(5712K) max = 5849088(5712K)
Memory Pool: Metaspace : Metaspace: init = 0(0K) used = 25994344(25385K) committed = 26411008(25792K) max = -1(-1K)
Memory Pool: CodeHeap 'profiled nmethods' : CodeHeap 'profiled nmethods': init = 33554432(32768K) used = 11763584(11487K) committed = 33554432(32768K) max = 265502720(259280K)
Memory Pool: Compressed Class Space : Compressed Class Space: init = 0(0K) used = 2846928(2780K) committed = 3014656(2944K) max = 1073741824(1048576K)
Memory Pool: G1 Eden Space : G1 Eden Space: init = 24117248(23552K) used = 94371840(92160K) committed = 246415360(240640K) max = -1(-1K)
Memory Pool: G1 Old Gen : G1 Old Gen: init = 378535936(369664K) used = 31154608(30424K) committed = 148897792(145408K) max = 2147483648(2097152K)
Memory Pool: G1 Survivor Space : G1 Survivor Space: init = 0(0K) used = 6735056(6577K) committed = 7340032(7168K) max = -1(-1K)
Memory Pool: CodeHeap 'non-profiled nmethods' : CodeHeap 'non-profiled nmethods': init = 33554432(32768K) used = 2850944(2784K) committed = 33554432(32768K) max = 265519104(259296K)
JVM Input Arguments : --add-opens=java.base/java.lang=ALL-UNNAMED --add-opens=java.base/java.io=ALL-UNNAMED --add-opens=java.base/java.util=ALL-UNNAMED --add-opens=java.base/java.util.concurrent=ALL-UNNAMED --add-opens=java.rmi/sun.rmi.transport=ALL-UNNAMED -Djava.util.logging.config.file=/opt/atlassian-jira-software-9.11.3/conf/logging.properties -Djava.util.logging.manager=org.apache.juli.ClassLoaderLogManager -Xms384m -Xmx2048m -XX:InitialCodeCacheSize=32m -XX:ReservedCodeCacheSize=512m -Dlog4j2.contextSelector=org.apache.logging.log4j.core.selector.BasicContextSelector -Dlog4j2.disableJmx=true -Dlog4j2.garbagefree.threadContextMap=true -Dlog4j2.isWebapp=false -Djava.awt.headless=true -Datlassian.standalone=JIRA -Dorg.apache.jasper.runtime.BodyContentImpl.LIMIT_BUFFER=true -Dmail.mime.decodeparameters=true -Dorg.dom4j.factory=com.atlassian.core.xml.InterningDocumentFactory -XX:-OmitStackTraceInFastThrow -Djava.locale.providers=COMPAT -Datlassian.plugins.startup.options= -Djdk.tls.ephemeralDHKeySize=2048 -Djava.protocol.handler.pkgs=org.apache.catalina.webresources -Dorg.apache.catalina.security.SecurityListener.UMASK=0027 -Xlog:gc*:file=/opt/atlassian-jira-software-9.11.3/logs/atlassian-jira-gc-%t.log:tags,time,uptime,level:filecount=5,filesize=20M -XX:+ExplicitGCInvokesConcurrent -Dignore.endorsed.dirs= -Dcatalina.base=/opt/atlassian-jira-software-9.11.3 -Dcatalina.home=/opt/atlassian-jira-software-9.11.3 -Djava.io.tmpdir=/opt/atlassian-jira-software-9.11.3/temp
Java Compatibility Information : JIRA version = 9.11.3, Java Version = 21.0.1
___ Java System Properties _________________
apple.awt.application.name : Bootstrap
atlassian.plugins.startup.options :
atlassian.standalone : JIRA
catalina.base : /opt/atlassian-jira-software-9.11.3
catalina.home : /opt/atlassian-jira-software-9.11.3
catalina.useNaming : true
common.loader : "${catalina.base}/lib",
"${catalina.base}/lib/*.jar",
"${catalina.home}/lib",
"${catalina.home}/lib/*.jar"
file.encoding : UTF-8
ftp.nonProxyHosts : local|*.local|169.254/16|*.169.254/16
http.nonProxyHosts : local|*.local|169.254/16|*.169.254/16
ignore.endorsed.dirs :
java.awt.headless : true
java.class.version : 65.0
java.home : /opt/homebrew/Cellar/openjdk/21.0.1/libexec/openjdk.jdk/Contents/Home
java.io.tmpdir : /opt/atlassian-jira-software-9.11.3/temp
java.locale.providers : COMPAT
java.naming.factory.initial : org.apache.naming.java.javaURLContextFactory
java.naming.factory.url.pkgs : org.apache.naming
java.protocol.handler.pkgs : org.apache.catalina.webresources
java.runtime.name : OpenJDK Runtime Environment
java.runtime.version : 21.0.1
java.specification.name : Java Platform API Specification
java.specification.vendor : Oracle Corporation
java.specification.version : 21
java.util.logging.config.file : /opt/atlassian-jira-software-9.11.3/conf/logging.properties
java.util.logging.manager : org.apache.juli.ClassLoaderLogManager
java.vendor : Homebrew
java.vendor.url : https://github.com/Homebrew/homebrew-core/issues
java.vendor.url.bug : https://github.com/Homebrew/homebrew-core/issues
java.vendor.version : Homebrew
java.version : 21.0.1
java.version.date : 2023-10-17
java.vm.compressedOopsMode : Zero based
java.vm.info : mixed mode, sharing
java.vm.name : OpenJDK 64-Bit Server VM
java.vm.specification.name : Java Virtual Machine Specification
java.vm.specification.vendor : Oracle Corporation
java.vm.specification.version : 21
java.vm.vendor : Homebrew
java.vm.version : 21.0.1
jdk.debug : release
jdk.tls.ephemeralDHKeySize : 2048
log4j2.contextSelector : org.apache.logging.log4j.core.selector.BasicContextSelector
log4j2.disableJmx : true
log4j2.garbagefree.threadContextMap : true
log4j2.isWebapp : false
mail.mime.decodeparameters : true
native.encoding : UTF-8
org.apache.catalina.security.SecurityListener.UMASK : 0027
org.apache.el.GET_CLASSLOADER_USE_PRIVILEGED : false
org.apache.jasper.runtime.BodyContentImpl.LIMIT_BUFFER : true
org.dom4j.factory : com.atlassian.core.xml.InterningDocumentFactory
os.arch : aarch64
os.name : Mac OS X
os.version : 14.0
package.access : sun.,
org.apache.catalina.,
org.apache.coyote.,
org.apache.jasper.,
org.apache.tomcat.
package.definition : sun.,
java.,
org.apache.catalina.,
org.apache.coyote.,
org.apache.jasper.,
org.apache.naming.,
org.apache.tomcat.
server.loader :
shared.loader :
socksNonProxyHosts : local|*.local|169.254/16|*.169.254/16
stderr.encoding : UTF-8
stdout.encoding : UTF-8
sun.arch.data.model : 64
sun.boot.library.path : /opt/homebrew/Cellar/openjdk/21.0.1/libexec/openjdk.jdk/Contents/Home/lib
sun.cpu.endian : little
sun.io.unicode.encoding : UnicodeBig
sun.java.command : org.apache.catalina.startup.Bootstrap start
sun.java.launcher : SUN_STANDARD
sun.jnu.encoding : UTF-8
sun.management.compiler : HotSpot 64-Bit Tiered Compilers
tomcat.util.buf.StringCache.byte.enabled : true
tomcat.util.scan.StandardJarScanFilter.jarsToScan : log4j-taglib*.jar,
log4j-web*.jar,
log4javascript*.jar,
slf4j-taglib*.jar
tomcat.util.scan.StandardJarScanFilter.jarsToSkip : annotations-api.jar,
ant-junit*.jar,
ant-launcher*.jar,
ant*.jar,
asm-*.jar,
aspectj*.jar,
bcel*.jar,
biz.aQute.bnd*.jar,
bootstrap.jar,
catalina-ant.jar,
catalina-ha.jar,
catalina-ssi.jar,
catalina-storeconfig.jar,
catalina-tribes.jar,
catalina.jar,
cglib-*.jar,
cobertura-*.jar,
commons-beanutils*.jar,
commons-codec*.jar,
commons-collections*.jar,
commons-compress*.jar,
commons-daemon.jar,
commons-dbcp*.jar,
commons-digester*.jar,
commons-fileupload*.jar,
commons-httpclient*.jar,
commons-io*.jar,
commons-lang*.jar,
commons-logging*.jar,
commons-math*.jar,
commons-pool*.jar,
derby-*.jar,
dom4j-*.jar,
easymock-*.jar,
ecj-*.jar,
el-api.jar,
geronimo-spec-jaxrpc*.jar,
h2*.jar,
ha-api-*.jar,
hamcrest-*.jar,
hibernate*.jar,
httpclient*.jar,
icu4j-*.jar,
jasper-el.jar,
jasper.jar,
jaspic-api.jar,
jaxb-*.jar,
jaxen-*.jar,
jaxws-rt-*.jar,
jdom-*.jar,
jetty-*.jar,
jmx-tools.jar,
jmx.jar,
jsp-api.jar,
jstl.jar,
jta*.jar,
junit-*.jar,
junit.jar,
log4j*.jar,
mail*.jar,
objenesis-*.jar,
oraclepki.jar,
org.hamcrest.core_*.jar,
org.junit_*.jar,
oro-*.jar,
servlet-api-*.jar,
servlet-api.jar,
slf4j*.jar,
taglibs-standard-spec-*.jar,
tagsoup-*.jar,
tomcat-api.jar,
tomcat-coyote.jar,
tomcat-dbcp.jar,
tomcat-i18n-*.jar,
tomcat-jdbc.jar,
tomcat-jni.jar,
tomcat-juli-adapters.jar,
tomcat-juli.jar,
tomcat-util-scan.jar,
tomcat-util.jar,
tomcat-websocket.jar,
tools.jar,
unboundid-ldapsdk-*.jar,
websocket-api.jar,
wsdl4j*.jar,
xercesImpl.jar,
xml-apis.jar,
xmlParserAPIs-*.jar,
xmlParserAPIs.jar,
xom-*.jar
user.country : KR
user.dir : /opt/atlassian-jira-software-9.11.3
user.home : /Users/snehaagarwal
user.language : en
user.name : snehaagarwal
user.timezone : Asia/Seoul
2023-11-26 17:46:58,007+0900 JIRA-Bootstrap INFO [c.a.jira.startup.TemporaryDirectoryCleaner] Cleaning the temporary directory located at /opt/atlassian-jira-software-9.11.3/temp
2023-11-26 17:46:58,009+0900 JIRA-Bootstrap INFO [c.a.jira.startup.TemporaryDirectoryCleaner] Finished cleaning the temporary directory.
26-Nov-2023 17:46:58.040 INFO [main] org.apache.coyote.AbstractProtocol.start Starting ProtocolHandler ["http-nio-8080"]
26-Nov-2023 17:46:58.053 INFO [main] org.apache.catalina.startup.Catalina.start Server startup in [3400] milliseconds
2023-11-26 17:46:58,165+0900 JIRA-Bootstrap INFO [c.a.jira.startup.JiraStartupLogger] Running Jira startup checks.
2023-11-26 17:46:58,165+0900 JIRA-Bootstrap FATAL [c.a.jira.startup.JiraStartupLogger] Startup check failed. Jira will be locked.
2023-11-26 17:46:58,219+0900 JIRA-Bootstrap INFO [c.a.jira.startup.LauncherContextListener] Startup is complete. Jira is ready to serve.
2023-11-26 17:46:58,220+0900 JIRA-Bootstrap INFO [c.a.jira.startup.LauncherContextListener] Memory Usage:
---------------------------------------------------------------------------------
Heap memory : Used: 239 MiB. Committed: 384 MiB. Max: 2048 MiB
Non-heap memory : Used: 50 MiB. Committed: 104 MiB. Max: 1536 MiB
---------------------------------------------------------------------------------
TOTAL : Used: 289 MiB. Committed: 488 MiB. Max: 3584 MiB
---------------------------------------------------------------------------------
26-Nov-2023 17:59:05.303 INFO [main] org.apache.catalina.core.StandardServer.await A valid shutdown command was received via the shutdown port. Stopping the Server instance.
26-Nov-2023 17:59:05.307 INFO [main] org.apache.coyote.AbstractProtocol.pause Pausing ProtocolHandler ["http-nio-8080"]
26-Nov-2023 17:59:05.307 INFO [main] org.apache.catalina.core.StandardService.stopInternal Stopping service [Catalina]
2023-11-26 17:59:05,316+0900 main INFO [c.a.jira.startup.DefaultJiraLauncher] Stopping launchers
26-Nov-2023 17:59:05.613 SEVERE [main] org.apache.catalina.loader.WebappClassLoaderBase.checkThreadLocalMapForLeaks The web application [ROOT] created a ThreadLocal with key of type [webwork.action.ActionContext$1] (value [webwork.action.ActionContext$1@5a537a16]) and a value of type [webwork.action.ActionContext] (value [webwork.action.ActionContext@72288480]) but failed to remove it when the web application was stopped. Threads are going to be renewed over time to try and avoid a probable memory leak.
26-Nov-2023 17:59:05.613 SEVERE [main] org.apache.catalina.loader.WebappClassLoaderBase.checkThreadLocalMapForLeaks The web application [ROOT] created a ThreadLocal with key of type [webwork.action.ActionContext$1] (value [webwork.action.ActionContext$1@5a537a16]) and a value of type [webwork.action.ActionContext] (value [webwork.action.ActionContext@6c19769c]) but failed to remove it when the web application was stopped. Threads are going to be renewed over time to try and avoid a probable memory leak.
26-Nov-2023 17:59:05.613 SEVERE [main] org.apache.catalina.loader.WebappClassLoaderBase.checkThreadLocalMapForLeaks The web application [ROOT] created a ThreadLocal with key of type [webwork.action.ActionContext$1] (value [webwork.action.ActionContext$1@5a537a16]) and a value of type [webwork.action.ActionContext] (value [webwork.action.ActionContext@434d001d]) but failed to remove it when the web application was stopped. Threads are going to be renewed over time to try and avoid a probable memory leak.
26-Nov-2023 17:59:05.614 SEVERE [main] org.apache.catalina.loader.WebappClassLoaderBase.checkThreadLocalMapForLeaks The web application [ROOT] created a ThreadLocal with key of type [webwork.action.ActionContext$1] (value [webwork.action.ActionContext$1@5a537a16]) and a value of type [webwork.action.ActionContext] (value [webwork.action.ActionContext@4db16677]) but failed to remove it when the web application was stopped. Threads are going to be renewed over time to try and avoid a probable memory leak.
26-Nov-2023 17:59:05.614 SEVERE [main] org.apache.catalina.loader.WebappClassLoaderBase.checkThreadLocalMapForLeaks The web application [ROOT] created a ThreadLocal with key of type [webwork.action.ActionContext$1] (value [webwork.action.ActionContext$1@5a537a16]) and a value of type [webwork.action.ActionContext] (value [webwork.action.ActionContext@6abb44cb]) but failed to remove it when the web application was stopped. Threads are going to be renewed over time to try and avoid a probable memory leak.
26-Nov-2023 17:59:05.614 SEVERE [main] org.apache.catalina.loader.WebappClassLoaderBase.checkThreadLocalMapForLeaks The web application [ROOT] created a ThreadLocal with key of type [webwork.action.ActionContext$1] (value [webwork.action.ActionContext$1@5a537a16]) and a value of type [webwork.action.ActionContext] (value [webwork.action.ActionContext@41ddec69]) but failed to remove it when the web application was stopped. Threads are going to be renewed over time to try and avoid a probable memory leak.
26-Nov-2023 17:59:05.614 SEVERE [main] org.apache.catalina.loader.WebappClassLoaderBase.checkThreadLocalMapForLeaks The web application [ROOT] created a ThreadLocal with key of type [webwork.action.ActionContext$1] (value [webwork.action.ActionContext$1@5a537a16]) and a value of type [webwork.action.ActionContext] (value [webwork.action.ActionContext@5e3cb58e]) but failed to remove it when the web application was stopped. Threads are going to be renewed over time to try and avoid a probable memory leak.
26-Nov-2023 17:59:05.614 SEVERE [main] org.apache.catalina.loader.WebappClassLoaderBase.checkThreadLocalMapForLeaks The web application [ROOT] created a ThreadLocal with key of type [webwork.action.ActionContext$1] (value [webwork.action.ActionContext$1@5a537a16]) and a value of type [webwork.action.ActionContext] (value [webwork.action.ActionContext@18f8e2e0]) but failed to remove it when the web application was stopped. Threads are going to be renewed over time to try and avoid a probable memory leak.
26-Nov-2023 17:59:05.614 SEVERE [main] org.apache.catalina.loader.WebappClassLoaderBase.checkThreadLocalMapForLeaks The web application [ROOT] created a ThreadLocal with key of type [webwork.action.ActionContext$1] (value [webwork.action.ActionContext$1@5a537a16]) and a value of type [webwork.action.ActionContext] (value [webwork.action.ActionContext@28d56028]) but failed to remove it when the web application was stopped. Threads are going to be renewed over time to try and avoid a probable memory leak.
26-Nov-2023 17:59:05.614 SEVERE [main] org.apache.catalina.loader.WebappClassLoaderBase.checkThreadLocalMapForLeaks The web application [ROOT] created a ThreadLocal with key of type [webwork.action.ActionContext$1] (value [webwork.action.ActionContext$1@5a537a16]) and a value of type [webwork.action.ActionContext] (value [webwork.action.ActionContext@6c56fff]) but failed to remove it when the web application was stopped. Threads are going to be renewed over time to try and avoid a probable memory leak.
26-Nov-2023 17:59:05.615 SEVERE [main] org.apache.catalina.loader.WebappClassLoaderBase.checkThreadLocalMapForLeaks The web application [ROOT] created a ThreadLocal with key of type [webwork.action.ActionContext$1] (value [webwork.action.ActionContext$1@5a537a16]) and a value of type [webwork.action.ActionContext] (value [webwork.action.ActionContext@3dee3a6c]) but failed to remove it when the web application was stopped. Threads are going to be renewed over time to try and avoid a probable memory leak.
26-Nov-2023 17:59:05.615 SEVERE [main] org.apache.catalina.loader.WebappClassLoaderBase.checkThreadLocalMapForLeaks The web application [ROOT] created a ThreadLocal with key of type [webwork.action.ActionContext$1] (value [webwork.action.ActionContext$1@5a537a16]) and a value of type [webwork.action.ActionContext] (value [webwork.action.ActionContext@62de20d3]) but failed to remove it when the web application was stopped. Threads are going to be renewed over time to try and avoid a probable memory leak.
26-Nov-2023 17:59:05.615 SEVERE [main] org.apache.catalina.loader.WebappClassLoaderBase.checkThreadLocalMapForLeaks The web application [ROOT] created a ThreadLocal with key of type [webwork.action.ActionContext$1] (value [webwork.action.ActionContext$1@5a537a16]) and a value of type [webwork.action.ActionContext] (value [webwork.action.ActionContext@6109d880]) but failed to remove it when the web application was stopped. Threads are going to be renewed over time to try and avoid a probable memory leak.
26-Nov-2023 17:59:05.615 SEVERE [main] org.apache.catalina.loader.WebappClassLoaderBase.checkThreadLocalMapForLeaks The web application [ROOT] created a ThreadLocal with key of type [webwork.action.ActionContext$1] (value [webwork.action.ActionContext$1@5a537a16]) and a value of type [webwork.action.ActionContext] (value [webwork.action.ActionContext@4c9ef9c9]) but failed to remove it when the web application was stopped. Threads are going to be renewed over time to try and avoid a probable memory leak.
26-Nov-2023 17:59:05.615 SEVERE [main] org.apache.catalina.loader.WebappClassLoaderBase.checkThreadLocalMapForLeaks The web application [ROOT] created a ThreadLocal with key of type [webwork.action.ActionContext$1] (value [webwork.action.ActionContext$1@5a537a16]) and a value of type [webwork.action.ActionContext] (value [webwork.action.ActionContext@6f976c]) but failed to remove it when the web application was stopped. Threads are going to be renewed over time to try and avoid a probable memory leak.
26-Nov-2023 17:59:05.615 SEVERE [main] org.apache.catalina.loader.WebappClassLoaderBase.checkThreadLocalMapForLeaks The web application [ROOT] created a ThreadLocal with key of type [webwork.action.ActionContext$1] (value [webwork.action.ActionContext$1@5a537a16]) and a value of type [webwork.action.ActionContext] (value [webwork.action.ActionContext@1324e70a]) but failed to remove it when the web application was stopped. Threads are going to be renewed over time to try and avoid a probable memory leak.
26-Nov-2023 17:59:05.615 SEVERE [main] org.apache.catalina.loader.WebappClassLoaderBase.checkThreadLocalMapForLeaks The web application [ROOT] created a ThreadLocal with key of type [webwork.action.ActionContext$1] (value [webwork.action.ActionContext$1@5a537a16]) and a value of type [webwork.action.ActionContext] (value [webwork.action.ActionContext@3cc6f036]) but failed to remove it when the web application was stopped. Threads are going to be renewed over time to try and avoid a probable memory leak.
26-Nov-2023 17:59:05.615 SEVERE [main] org.apache.catalina.loader.WebappClassLoaderBase.checkThreadLocalMapForLeaks The web application [ROOT] created a ThreadLocal with key of type [webwork.action.ActionContext$1] (value [webwork.action.ActionContext$1@5a537a16]) and a value of type [webwork.action.ActionContext] (value [webwork.action.ActionContext@72d16d6]) but failed to remove it when the web application was stopped. Threads are going to be renewed over time to try and avoid a probable memory leak.
26-Nov-2023 17:59:05.615 SEVERE [main] org.apache.catalina.loader.WebappClassLoaderBase.checkThreadLocalMapForLeaks The web application [ROOT] created a ThreadLocal with key of type [webwork.action.ActionContext$1] (value [webwork.action.ActionContext$1@5a537a16]) and a value of type [webwork.action.ActionContext] (value [webwork.action.ActionContext@7b0525a8]) but failed to remove it when the web application was stopped. Threads are going to be renewed over time to try and avoid a probable memory leak.
26-Nov-2023 17:59:05.615 SEVERE [main] org.apache.catalina.loader.WebappClassLoaderBase.checkThreadLocalMapForLeaks The web application [ROOT] created a ThreadLocal with key of type [webwork.action.ActionContext$1] (value [webwork.action.ActionContext$1@5a537a16]) and a value of type [webwork.action.ActionContext] (value [webwork.action.ActionContext@4f2d8175]) but failed to remove it when the web application was stopped. Threads are going to be renewed over time to try and avoid a probable memory leak.
26-Nov-2023 17:59:05.615 SEVERE [main] org.apache.catalina.loader.WebappClassLoaderBase.checkThreadLocalMapForLeaks The web application [ROOT] created a ThreadLocal with key of type [webwork.action.ActionContext$1] (value [webwork.action.ActionContext$1@5a537a16]) and a value of type [webwork.action.ActionContext] (value [webwork.action.ActionContext@44618fe6]) but failed to remove it when the web application was stopped. Threads are going to be renewed over time to try and avoid a probable memory leak.
26-Nov-2023 17:59:05.616 SEVERE [main] org.apache.catalina.loader.WebappClassLoaderBase.checkThreadLocalMapForLeaks The web application [ROOT] created a ThreadLocal with key of type [webwork.action.ActionContext$1] (value [webwork.action.ActionContext$1@5a537a16]) and a value of type [webwork.action.ActionContext] (value [webwork.action.ActionContext@2b15ba1a]) but failed to remove it when the web application was stopped. Threads are going to be renewed over time to try and avoid a probable memory leak.
26-Nov-2023 17:59:05.616 SEVERE [main] org.apache.catalina.loader.WebappClassLoaderBase.checkThreadLocalMapForLeaks The web application [ROOT] created a ThreadLocal with key of type [webwork.action.ActionContext$1] (value [webwork.action.ActionContext$1@5a537a16]) and a value of type [webwork.action.ActionContext] (value [webwork.action.ActionContext@796fe2b5]) but failed to remove it when the web application was stopped. Threads are going to be renewed over time to try and avoid a probable memory leak.
26-Nov-2023 17:59:05.616 SEVERE [main] org.apache.catalina.loader.WebappClassLoaderBase.checkThreadLocalMapForLeaks The web application [ROOT] created a ThreadLocal with key of type [webwork.action.ActionContext$1] (value [webwork.action.ActionContext$1@5a537a16]) and a value of type [webwork.action.ActionContext] (value [webwork.action.ActionContext@5a6af2c4]) but failed to remove it when the web application was stopped. Threads are going to be renewed over time to try and avoid a probable memory leak.
26-Nov-2023 17:59:05.616 SEVERE [main] org.apache.catalina.loader.WebappClassLoaderBase.checkThreadLocalMapForLeaks The web application [ROOT] created a ThreadLocal with key of type [webwork.action.ActionContext$1] (value [webwork.action.ActionContext$1@5a537a16]) and a value of type [webwork.action.ActionContext] (value [webwork.action.ActionContext@123c48d0]) but failed to remove it when the web application was stopped. Threads are going to be renewed over time to try and avoid a probable memory leak.
26-Nov-2023 17:59:05.619 INFO [main] org.apache.coyote.AbstractProtocol.stop Stopping ProtocolHandler ["http-nio-8080"]
26-Nov-2023 17:59:05.622 INFO [main] org.apache.coyote.AbstractProtocol.destroy Destroying ProtocolHandler ["http-nio-8080"]
NOTE: Picked up JDK_JAVA_OPTIONS: --add-opens=java.base/java.lang=ALL-UNNAMED --add-opens=java.base/java.io=ALL-UNNAMED --add-opens=java.base/java.util=ALL-UNNAMED --add-opens=java.base/java.util.concurrent=ALL-UNNAMED --add-opens=java.rmi/sun.rmi.transport=ALL-UNNAMED
26-Nov-2023 17:59:12.614 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Server version name: Apache Tomcat/9.0.82
26-Nov-2023 17:59:12.615 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Server built: Oct 11 2023 13:15:08 UTC
26-Nov-2023 17:59:12.615 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Server version number: 9.0.82.0
26-Nov-2023 17:59:12.615 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log OS Name: Mac OS X
26-Nov-2023 17:59:12.615 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log OS Version: 14.0
26-Nov-2023 17:59:12.615 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Architecture: aarch64
26-Nov-2023 17:59:12.615 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Java Home: /opt/homebrew/Cellar/openjdk/21.0.1/libexec/openjdk.jdk/Contents/Home
26-Nov-2023 17:59:12.615 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log JVM Version: 21.0.1
26-Nov-2023 17:59:12.615 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log JVM Vendor: Homebrew
26-Nov-2023 17:59:12.615 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log CATALINA_BASE: /opt/atlassian-jira-software-9.11.3
26-Nov-2023 17:59:12.615 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log CATALINA_HOME: /opt/atlassian-jira-software-9.11.3
26-Nov-2023 17:59:12.619 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: --add-opens=java.base/java.lang=ALL-UNNAMED
26-Nov-2023 17:59:12.619 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: --add-opens=java.base/java.io=ALL-UNNAMED
26-Nov-2023 17:59:12.619 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: --add-opens=java.base/java.util=ALL-UNNAMED
26-Nov-2023 17:59:12.619 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: --add-opens=java.base/java.util.concurrent=ALL-UNNAMED
26-Nov-2023 17:59:12.619 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: --add-opens=java.rmi/sun.rmi.transport=ALL-UNNAMED
26-Nov-2023 17:59:12.619 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Djava.util.logging.config.file=/opt/atlassian-jira-software-9.11.3/conf/logging.properties
26-Nov-2023 17:59:12.619 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Djava.util.logging.manager=org.apache.juli.ClassLoaderLogManager
26-Nov-2023 17:59:12.619 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Xms384m
26-Nov-2023 17:59:12.619 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Xmx2048m
26-Nov-2023 17:59:12.619 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -XX:InitialCodeCacheSize=32m
26-Nov-2023 17:59:12.619 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -XX:ReservedCodeCacheSize=512m
26-Nov-2023 17:59:12.619 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Dlog4j2.contextSelector=org.apache.logging.log4j.core.selector.BasicContextSelector
26-Nov-2023 17:59:12.619 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Dlog4j2.disableJmx=true
26-Nov-2023 17:59:12.619 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Dlog4j2.garbagefree.threadContextMap=true
26-Nov-2023 17:59:12.619 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Dlog4j2.isWebapp=false
26-Nov-2023 17:59:12.619 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Djava.awt.headless=true
26-Nov-2023 17:59:12.619 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Datlassian.standalone=JIRA
26-Nov-2023 17:59:12.619 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Dorg.apache.jasper.runtime.BodyContentImpl.LIMIT_BUFFER=true
26-Nov-2023 17:59:12.619 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Dmail.mime.decodeparameters=true
26-Nov-2023 17:59:12.619 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Dorg.dom4j.factory=com.atlassian.core.xml.InterningDocumentFactory
26-Nov-2023 17:59:12.620 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -XX:-OmitStackTraceInFastThrow
26-Nov-2023 17:59:12.620 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Djava.locale.providers=COMPAT
26-Nov-2023 17:59:12.620 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Datlassian.plugins.startup.options=
26-Nov-2023 17:59:12.620 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Djdk.tls.ephemeralDHKeySize=2048
26-Nov-2023 17:59:12.620 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Djava.protocol.handler.pkgs=org.apache.catalina.webresources
26-Nov-2023 17:59:12.620 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Dorg.apache.catalina.security.SecurityListener.UMASK=0027
26-Nov-2023 17:59:12.620 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Xlog:gc*:file=/opt/atlassian-jira-software-9.11.3/logs/atlassian-jira-gc-%t.log:tags,time,uptime,level:filecount=5,filesize=20M
26-Nov-2023 17:59:12.620 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -XX:+ExplicitGCInvokesConcurrent
26-Nov-2023 17:59:12.620 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Dignore.endorsed.dirs=
26-Nov-2023 17:59:12.620 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Dcatalina.base=/opt/atlassian-jira-software-9.11.3
26-Nov-2023 17:59:12.620 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Dcatalina.home=/opt/atlassian-jira-software-9.11.3
26-Nov-2023 17:59:12.620 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Djava.io.tmpdir=/opt/atlassian-jira-software-9.11.3/temp
26-Nov-2023 17:59:12.626 INFO [main] org.apache.catalina.core.AprLifecycleListener.lifecycleEvent The Apache Tomcat Native library which allows using OpenSSL was not found on the java.library.path: [/Users/snehaagarwal/Library/Java/Extensions:/Library/Java/Extensions:/Network/Library/Java/Extensions:/System/Library/Java/Extensions:/usr/lib/java:.]
26-Nov-2023 17:59:12.793 INFO [main] org.apache.coyote.AbstractProtocol.init Initializing ProtocolHandler ["http-nio-8090"]
26-Nov-2023 17:59:12.799 INFO [main] org.apache.catalina.startup.Catalina.load Server initialization in [299] milliseconds
26-Nov-2023 17:59:12.805 INFO [main] org.apache.catalina.core.StandardService.startInternal Starting service [Catalina]
26-Nov-2023 17:59:12.805 INFO [main] org.apache.catalina.core.StandardEngine.startInternal Starting Servlet engine: [Apache Tomcat/9.0.82]
2023-11-26 17:59:15,808+0900 JIRA-Bootstrap INFO [c.a.jira.startup.JiraStartupLogger]
****************
Jira starting...
****************
2023-11-26 17:59:15,846+0900 JIRA-Bootstrap INFO [c.a.jira.startup.JiraStartupLogger]
___ Environment _____________________________
JIRA Build : 9.11.3#9110003-sha1:68217899df0c52647a075db3f172daf1f7484786
Build Date : Thu Nov 09 00:00:00 KST 2023
JIRA Installation Type : Standalone
Application Server : Apache Tomcat/9.0.82 - Servlet API 4.0
Java Version : 21.0.1 - Homebrew
Current Working Directory : /opt/atlassian-jira-software-9.11.3
Maximum Allowable Memory : 2048MB
Total Memory : 384MB
Free Memory : 270MB
Used Memory : 114MB
Memory Pool: CodeHeap 'non-nmethods' : CodeHeap 'non-nmethods': init = 5849088(5712K) used = 1503744(1468K) committed = 5849088(5712K) max = 5849088(5712K)
Memory Pool: Metaspace : Metaspace: init = 0(0K) used = 25982240(25373K) committed = 26345472(25728K) max = -1(-1K)
Memory Pool: CodeHeap 'profiled nmethods' : CodeHeap 'profiled nmethods': init = 33554432(32768K) used = 11650048(11377K) committed = 33554432(32768K) max = 265502720(259280K)
Memory Pool: Compressed Class Space : Compressed Class Space: init = 0(0K) used = 2849440(2782K) committed = 3014656(2944K) max = 1073741824(1048576K)
Memory Pool: G1 Eden Space : G1 Eden Space: init = 24117248(23552K) used = 81788928(79872K) committed = 246415360(240640K) max = -1(-1K)
Memory Pool: G1 Old Gen : G1 Old Gen: init = 378535936(369664K) used = 31344440(30609K) committed = 148897792(145408K) max = 2147483648(2097152K)
Memory Pool: G1 Survivor Space : G1 Survivor Space: init = 0(0K) used = 7126912(6959K) committed = 7340032(7168K) max = -1(-1K)
Memory Pool: CodeHeap 'non-profiled nmethods' : CodeHeap 'non-profiled nmethods': init = 33554432(32768K) used = 2723200(2659K) committed = 33554432(32768K) max = 265519104(259296K)
JVM Input Arguments : --add-opens=java.base/java.lang=ALL-UNNAMED --add-opens=java.base/java.io=ALL-UNNAMED --add-opens=java.base/java.util=ALL-UNNAMED --add-opens=java.base/java.util.concurrent=ALL-UNNAMED --add-opens=java.rmi/sun.rmi.transport=ALL-UNNAMED -Djava.util.logging.config.file=/opt/atlassian-jira-software-9.11.3/conf/logging.properties -Djava.util.logging.manager=org.apache.juli.ClassLoaderLogManager -Xms384m -Xmx2048m -XX:InitialCodeCacheSize=32m -XX:ReservedCodeCacheSize=512m -Dlog4j2.contextSelector=org.apache.logging.log4j.core.selector.BasicContextSelector -Dlog4j2.disableJmx=true -Dlog4j2.garbagefree.threadContextMap=true -Dlog4j2.isWebapp=false -Djava.awt.headless=true -Datlassian.standalone=JIRA -Dorg.apache.jasper.runtime.BodyContentImpl.LIMIT_BUFFER=true -Dmail.mime.decodeparameters=true -Dorg.dom4j.factory=com.atlassian.core.xml.InterningDocumentFactory -XX:-OmitStackTraceInFastThrow -Djava.locale.providers=COMPAT -Datlassian.plugins.startup.options= -Djdk.tls.ephemeralDHKeySize=2048 -Djava.protocol.handler.pkgs=org.apache.catalina.webresources -Dorg.apache.catalina.security.SecurityListener.UMASK=0027 -Xlog:gc*:file=/opt/atlassian-jira-software-9.11.3/logs/atlassian-jira-gc-%t.log:tags,time,uptime,level:filecount=5,filesize=20M -XX:+ExplicitGCInvokesConcurrent -Dignore.endorsed.dirs= -Dcatalina.base=/opt/atlassian-jira-software-9.11.3 -Dcatalina.home=/opt/atlassian-jira-software-9.11.3 -Djava.io.tmpdir=/opt/atlassian-jira-software-9.11.3/temp
Java Compatibility Information : JIRA version = 9.11.3, Java Version = 21.0.1
___ Java System Properties _________________
apple.awt.application.name : Bootstrap
atlassian.plugins.startup.options :
atlassian.standalone : JIRA
catalina.base : /opt/atlassian-jira-software-9.11.3
catalina.home : /opt/atlassian-jira-software-9.11.3
catalina.useNaming : true
common.loader : "${catalina.base}/lib",
"${catalina.base}/lib/*.jar",
"${catalina.home}/lib",
"${catalina.home}/lib/*.jar"
file.encoding : UTF-8
ftp.nonProxyHosts : local|*.local|169.254/16|*.169.254/16
http.nonProxyHosts : local|*.local|169.254/16|*.169.254/16
ignore.endorsed.dirs :
java.awt.headless : true
java.class.version : 65.0
java.home : /opt/homebrew/Cellar/openjdk/21.0.1/libexec/openjdk.jdk/Contents/Home
java.io.tmpdir : /opt/atlassian-jira-software-9.11.3/temp
java.locale.providers : COMPAT
java.naming.factory.initial : org.apache.naming.java.javaURLContextFactory
java.naming.factory.url.pkgs : org.apache.naming
java.protocol.handler.pkgs : org.apache.catalina.webresources
java.runtime.name : OpenJDK Runtime Environment
java.runtime.version : 21.0.1
java.specification.name : Java Platform API Specification
java.specification.vendor : Oracle Corporation
java.specification.version : 21
java.util.logging.config.file : /opt/atlassian-jira-software-9.11.3/conf/logging.properties
java.util.logging.manager : org.apache.juli.ClassLoaderLogManager
java.vendor : Homebrew
java.vendor.url : https://github.com/Homebrew/homebrew-core/issues
java.vendor.url.bug : https://github.com/Homebrew/homebrew-core/issues
java.vendor.version : Homebrew
java.version : 21.0.1
java.version.date : 2023-10-17
java.vm.compressedOopsMode : Zero based
java.vm.info : mixed mode, sharing
java.vm.name : OpenJDK 64-Bit Server VM
java.vm.specification.name : Java Virtual Machine Specification
java.vm.specification.vendor : Oracle Corporation
java.vm.specification.version : 21
java.vm.vendor : Homebrew
java.vm.version : 21.0.1
jdk.debug : release
jdk.tls.ephemeralDHKeySize : 2048
log4j2.contextSelector : org.apache.logging.log4j.core.selector.BasicContextSelector
log4j2.disableJmx : true
log4j2.garbagefree.threadContextMap : true
log4j2.isWebapp : false
mail.mime.decodeparameters : true
native.encoding : UTF-8
org.apache.catalina.security.SecurityListener.UMASK : 0027
org.apache.el.GET_CLASSLOADER_USE_PRIVILEGED : false
org.apache.jasper.runtime.BodyContentImpl.LIMIT_BUFFER : true
org.dom4j.factory : com.atlassian.core.xml.InterningDocumentFactory
os.arch : aarch64
os.name : Mac OS X
os.version : 14.0
package.access : sun.,
org.apache.catalina.,
org.apache.coyote.,
org.apache.jasper.,
org.apache.tomcat.
package.definition : sun.,
java.,
org.apache.catalina.,
org.apache.coyote.,
org.apache.jasper.,
org.apache.naming.,
org.apache.tomcat.
server.loader :
shared.loader :
socksNonProxyHosts : local|*.local|169.254/16|*.169.254/16
stderr.encoding : UTF-8
stdout.encoding : UTF-8
sun.arch.data.model : 64
sun.boot.library.path : /opt/homebrew/Cellar/openjdk/21.0.1/libexec/openjdk.jdk/Contents/Home/lib
sun.cpu.endian : little
sun.io.unicode.encoding : UnicodeBig
sun.java.command : org.apache.catalina.startup.Bootstrap start
sun.java.launcher : SUN_STANDARD
sun.jnu.encoding : UTF-8
sun.management.compiler : HotSpot 64-Bit Tiered Compilers
tomcat.util.buf.StringCache.byte.enabled : true
tomcat.util.scan.StandardJarScanFilter.jarsToScan : log4j-taglib*.jar,
log4j-web*.jar,
log4javascript*.jar,
slf4j-taglib*.jar
tomcat.util.scan.StandardJarScanFilter.jarsToSkip : annotations-api.jar,
ant-junit*.jar,
ant-launcher*.jar,
ant*.jar,
asm-*.jar,
aspectj*.jar,
bcel*.jar,
biz.aQute.bnd*.jar,
bootstrap.jar,
catalina-ant.jar,
catalina-ha.jar,
catalina-ssi.jar,
catalina-storeconfig.jar,
catalina-tribes.jar,
catalina.jar,
cglib-*.jar,
cobertura-*.jar,
commons-beanutils*.jar,
commons-codec*.jar,
commons-collections*.jar,
commons-compress*.jar,
commons-daemon.jar,
commons-dbcp*.jar,
commons-digester*.jar,
commons-fileupload*.jar,
commons-httpclient*.jar,
commons-io*.jar,
commons-lang*.jar,
commons-logging*.jar,
commons-math*.jar,
commons-pool*.jar,
derby-*.jar,
dom4j-*.jar,
easymock-*.jar,
ecj-*.jar,
el-api.jar,
geronimo-spec-jaxrpc*.jar,
h2*.jar,
ha-api-*.jar,
hamcrest-*.jar,
hibernate*.jar,
httpclient*.jar,
icu4j-*.jar,
jasper-el.jar,
jasper.jar,
jaspic-api.jar,
jaxb-*.jar,
jaxen-*.jar,
jaxws-rt-*.jar,
jdom-*.jar,
jetty-*.jar,
jmx-tools.jar,
jmx.jar,
jsp-api.jar,
jstl.jar,
jta*.jar,
junit-*.jar,
junit.jar,
log4j*.jar,
mail*.jar,
objenesis-*.jar,
oraclepki.jar,
org.hamcrest.core_*.jar,
org.junit_*.jar,
oro-*.jar,
servlet-api-*.jar,
servlet-api.jar,
slf4j*.jar,
taglibs-standard-spec-*.jar,
tagsoup-*.jar,
tomcat-api.jar,
tomcat-coyote.jar,
tomcat-dbcp.jar,
tomcat-i18n-*.jar,
tomcat-jdbc.jar,
tomcat-jni.jar,
tomcat-juli-adapters.jar,
tomcat-juli.jar,
tomcat-util-scan.jar,
tomcat-util.jar,
tomcat-websocket.jar,
tools.jar,
unboundid-ldapsdk-*.jar,
websocket-api.jar,
wsdl4j*.jar,
xercesImpl.jar,
xml-apis.jar,
xmlParserAPIs-*.jar,
xmlParserAPIs.jar,
xom-*.jar
user.country : KR
user.dir : /opt/atlassian-jira-software-9.11.3
user.home : /Users/snehaagarwal
user.language : en
user.name : snehaagarwal
user.timezone : Asia/Seoul
2023-11-26 17:59:15,852+0900 JIRA-Bootstrap INFO [c.a.jira.startup.TemporaryDirectoryCleaner] Cleaning the temporary directory located at /opt/atlassian-jira-software-9.11.3/temp
2023-11-26 17:59:15,853+0900 JIRA-Bootstrap INFO [c.a.jira.startup.TemporaryDirectoryCleaner] Finished cleaning the temporary directory.
26-Nov-2023 17:59:15.885 INFO [main] org.apache.coyote.AbstractProtocol.start Starting ProtocolHandler ["http-nio-8090"]
26-Nov-2023 17:59:15.895 INFO [main] org.apache.catalina.startup.Catalina.start Server startup in [3095] milliseconds
2023-11-26 17:59:16,020+0900 JIRA-Bootstrap INFO [c.a.jira.startup.JiraStartupLogger] Running Jira startup checks.
2023-11-26 17:59:16,020+0900 JIRA-Bootstrap FATAL [c.a.jira.startup.JiraStartupLogger] Startup check failed. Jira will be locked.
2023-11-26 17:59:16,058+0900 JIRA-Bootstrap INFO [c.a.jira.startup.LauncherContextListener] Startup is complete. Jira is ready to serve.
2023-11-26 17:59:16,059+0900 JIRA-Bootstrap INFO [c.a.jira.startup.LauncherContextListener] Memory Usage:
---------------------------------------------------------------------------------
Heap memory : Used: 227 MiB. Committed: 384 MiB. Max: 2048 MiB
Non-heap memory : Used: 50 MiB. Committed: 104 MiB. Max: 1536 MiB
---------------------------------------------------------------------------------
TOTAL : Used: 276 MiB. Committed: 488 MiB. Max: 3584 MiB
---------------------------------------------------------------------------------
snehaagarwal@Snehas-MacBook-Air atlassian-jira-software-9.11.3 %
1 answer
It looks like you're using an unsupported Java version that is newer than the supported platforms. Try using an OpenJDK 11 or 17 version on your system. I would also recommend following the steps in Installing Java to set the JAVA HOME environmental variable so that when Jira starts, it uses that specific Java environment.
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