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My credit card is repeatedly declined without reason. Why?

My credit card is repeatedly declined without reason. Why?

My card is declined due to an issue with my payment details.

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Hi @Steven Watts,

Welcome to Atlassian Community!

Your question/issue should be directed to the Billing team and you can contact them here https://www.atlassian.com/company/contact/purchasing-licensing

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I went there but the advice does not solve my problem.

I tried updating/re-entering the credit card details, but when I click the submit button, it returns payment declined.

The cardholder swears there is no problem with the card.

Please call me.

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@Steven Watts I would agree with Mikael, as a community of users, we are not going to be able to resolve your billing issue here. I would reply back to the work item you created for your billing issue with Atlassian Support.

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My credit card is repeatedly declined without reason. Why?

1 answer

1 accepted

Comments for this post are closed

Was this helpful?

Thanks!

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