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My collegue doesn't receive email to create his new JIRA account

Damien P
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July 16, 2024

Hi,

I work at the company audiofils (@audiofils.com) and my collegue cannot reveive the registration email (l.dias@audiofils.com) while other members of the company and myself can. (We've cheched the spams, we made sure JIRA emails are not blocked by our email system and he is able to register to all sort of websites)

Can you please help us ?

Regards,

 

1 answer

0 votes
Mohanraj Thangamuthu
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 16, 2024

Hello, Good day. I noticed this user email got added to the suppression list. I have cleared the user, please try to invite again now. Thanks

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