The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×
Forums
Home Q&A Discussion groups Articles Ask a question Search
Learning
Events
Champions
Release Notes
Community
Forums
Home Q&A Discussion groups Articles Ask a question Search
Learning Events Champions Release Notes
Forums
Home Q&A Discussion groups Articles Ask a question Search
Learning Events Champions Release Notes

Forums

Articles
Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Q&A
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

My colleague does not get the invite to Jira.

Rahul Raghavan
Rahul Raghavan
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
February 7, 2022

Hello I am trying to invite my colleague to Jira (same domain) and it shows that I have successfully invited him. However, he does not receive any invite from Jira on his email. Please advise.

Watch
Like Be the first to like this
680 views

1 answer

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

1 vote
Pramodh M
Pramodh M
Community Champion
February 7, 2022

Hi @Rahul Raghavan 

Welcome to the Community!!

If you have successfully invited the user, and if the user is present in user management and has product access.

Just give the user with site URL. The user will be able to access the site!!

Thanks,
Pramodh

View More Comments
Rilwan Ahmed
Rilwan Ahmed
Community Champion
February 7, 2022

I have seen many people with same complaints "Invitation not received". 

What could be the reason or how to solve it ?

Like
Rahul Raghavan
Rahul Raghavan
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
February 7, 2022

Thanks Promod. The user is able to login, however even after assigning an issue to him he is unable to see the issue (all sprints appear to be empty). Please advice.

Like
Reply
Jira
Jira
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events

    See all events
    Community
    Forums
    FAQs Forums guidelines
    Learning
    About learning Resources
    Events
    Champions
    Release Notes
    Copyright © 2026 Atlassian
    Privacy Policy Notice at Collection Terms Security