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My Jira board is not updating with new cases assigned to me, please help!

Robert Somerville
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October 28, 2020

Any new cases raised to me are not appearing on my Jira board, it was working fine yesterday. Is this a known issue? I've never experienced this before.

 

Thanks

1 answer

1 vote
John Funk
Community Champion
October 28, 2020

Hi Robert - Welcome to the Atlassian Community!

Take a look at the board filter and sub-filter to make sure that nothing has changed with those. 

Robert Somerville
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 29, 2020

Thanks for the reply John, I've clicked the 'clear filters' button but no luck. Other colleagues are also experiencing this issue on our board...

John Funk
Community Champion
October 29, 2020

No, not the clear filters button, but the actual filter for the board under Boar Settings > General

Also, the sub-filter is at the bottom of that page. 

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