My Control Chart is showing issues in the "To Do" state, even though "To Do" is not selected?

[Justin Blackwelder]

My Control Chart is showing issues in the "To Do" state, even though "To Do" is not a selected column.

All five of these example issues are currently in the "To Do" state.

What am I doing wrong?

[Justin Blackwelder]

N/A

[Petter Gonçalves]

Hello Justin,

I have further investigated it, but I was not able to find a scenario where this problem is reproducible to me.

Just guessing: Is the resolution of the issues displaying in the report set as Unresolved? Or are they wrongly configured with a valid resolution?

Anyway, have you found a solution for this? If not, I suggest you open a standard Support Ticket with Atlassian so we can further investigate it:

- https://support.atlassian.com/contact/

We will be looking forward to your reply.

[Petter Gonçalves]

Hello Justin,

Are you using a Next-gen or a Classic project board?

Please, check if your issues status is not mapped on a different column than To Do in your board settings > Columns.

Explaining better, verify which status the wrong displayed issues belong to and check if it is not mapped under the "In progress" or "Code Review" columns by any other names.

We will be waiting for your answer.

[Justin Blackwelder]

Using Classic Cloud I believe.

Assuming you mean this for mappings?