My Agile license does not show under "licenses" after purchasing it

[Michael Katz]

How can I find it? I can only see the evaluation license and my regular Jira license there.

[Nic Brough -Adaptavist-]

I'd say you bought it with a different account (check where the "thank you for purchase" email landed), or it's not completed the purchase for some reason.

Contact sales at atlassian dot com if you are still struggling.