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Multiple JSM Instances in One Organization

Muhammad Sochan December 20, 2023

How Can I achieve this? I need to set up two separate JSM instances under one organization. I want complete segregation for these JSMs.

Thank you!

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Walter Buggenhout
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
December 20, 2023

Hi @Muhammad Sochan ,

One organization can have multiple instances of JSM, but only if you set up multiple sites in your organization. An Atlassian site has its own URL and under that same URL, only 1 instance of the same product can be uses. By adding sites (or URLs) you can indeed accomplish what you describe.

It may be a good idea to read up on the topic in these support articles:

Hope this helps!

Muhammad Sochan December 20, 2023

I have read these articles already and need to know the exact steps to setup multiple instances.

Thank you!

Muhammad Sochan December 20, 2023

@Walter Buggenhout do you have any knowledge article about creating multiple instances?

Thank you!

Robert Wen_Cprime_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
December 20, 2023

You can follow the instructions here.  It should ask you to create a new Site URL.

https://support.atlassian.com/jira-cloud-administration/docs/set-up-jira-products/

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Muhammad Sochan December 20, 2023

Thank you!

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