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Moving the ownership from ours to the client

Deloitte RS Team
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October 21, 2024

Hello, 

How easy is it to migrate a free version of the software from our email address and ownership to the client ? 
So far, we have been managing this instance but it's possible that soon the client will want to own in, manage their users, etc. 

Is there an easy step by step we can follow ? Thank you 

1 answer

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Trudy Claspill
Community Champion
October 21, 2024

Hello @Deloitte RS Team 

Welcome to the Atlassian community.

Is the instance one of multiple instances within an Organization?

How are the user accounts managed? Does your company own the email domain that is used by the clients' Atlassian accounts? Is an IdP in use for provisioning users?

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