There have been many posts regarding getting an active list of Jira users, but they all seem to fall short of helping me get to a meaningful answer.
We are currently on Jira Server's unlimited license tier, but are considering moving to Data Center, where "unlimited" is orders of magnitude more costly, so we need to get a "real" agent/license count. We use Software and Service Desk.
We are adding all AD users to the jira-users group each night so all the queries here (https://confluence.atlassian.com/jirakb/how-to-get-a-list-of-active-users-counting-towards-the-jira-application-license-278695452.html?_ga=2.235916353.1128615595.1548687433-795660165.1547138798) result in showing me every single AD user (25,000+). Not useful.
Queries for "active users" that count for each login won't work either because we use SAML and every user is logged in the moment they browse to the site.
What I really need is a count of every user that has edited a ticket (in the way that counts towards a license) in the last 12 months.
Thanks!