Move Task in Kanban Board from one Column to another

[quteiba_alsalaa]

• I do have this Kanban Board

• For Example a task when it's open looks like this picture
• My Problem is the status her for the task "[SAP Cloud ALM User Story] Test Jira Intergation V9" is Done and in the Workflow it still on Backlog
• I want to Task to moved automatically to the right Column in the Kanban Board Depending on the Status, any Idea how can i automate this in Jira?
• FYI: the tasks are being updated sometime from SAP CALM, which works pretty well using the API for Jira in CALM, but managing to move the task to the right Column in the Kanban Board depending on the status, i didn't manage it yet, any idea?

[Piyush Annadate _ACE Pune_ · Accepted solution]

Welcome to community @quteiba_alsalaa !!

Based on assumptions here, it seems you might have BACKLOG status mapped to DONE column of the board, you may need to check the board config here to know 'which-status-mapped-to-what-columns'.

If you've right column with correct status, then check for below:
1. Try to change the status of issue from issue-view to required status - if that's getting transitioned to, then something with board might be an issue.
If that's not moving, or having some conditions etc' while moving, then  that would be condition causing the board not to drag-drop to required status.
2. With #1, check what are conditions here? Even check for the workflow post function for DONE status if having all the required actions, ex. re-index, status update, event fire, etc. 


For your query as:  Automatically move to right column, if asking about automation, then you can refer http://atlassian.com/software/jira/guides/automation/overview#what-is-automation for actions; which involves your trigger condition to action the automatic status transition; if you move the ticket to DONE manually, the board should have the updates in no-time. 
If still an issue: Share the board column config and workflow snapshot.

[quteiba_alsalaa]

• Thanks for the quick reply, i really appreciate it. Anaway i'm not sure regarding to the instruction what should i do exactly right now, since i'm pretty new to Jira. I would like as you required to share the Kanban Board and the Workflow with you, i'm glad for your answer and suggestion what to do here :)
• Picture Workflow 
• 

• Picture Kanban Board

[Piyush Annadate _ACE Pune_]

Thanks for the screenshot. Based on screenshot, no issues observed, but a correct as 'set as resolution' would be for the Done column, not for the selected for development.

Can you check again moving ETT-11 to backlog and moving done again  and check in the board, if you issue is still in backlog, there could be data issue in the application.

I the ETT-11 view, you can see the drop-down for the status selected on right column top.

[quteiba_alsalaa]

Yes, i did, but nothing changed, any other suggestion?

[quteiba_alsalaa]

@Piyush Annadate _ACE Pune_ ? 

[Piyush Annadate _ACE Pune_]

Can we connect via Google meet?

[quteiba_alsalaa]

@Piyush Annadate _ACE Pune_ Thanks very very much for the support and help me manage the task to be competed, i really appreciate that!

Best wishes 

Quteiba