Hi,
For every milestone (ticket), we calculate the KPI calculated field as following
CASE WHEN [Measures].[Average resolution days] <= 30 THEN 10
ELSE CASE WHEN [Measures].[Average resolution days] > 30
and [Measures].[Average resolution days] <= 50 THEN 8
ELSE CASE WHEN [Measures].[Average resolution days] > 50 THEN 7
END
END
END
There is a business need to Instead of the Measures].[Average resolution days], to replace it with
(Quarter end date + 10 working days - Submission date) , How can I do this ?
Thanks