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Missing user in JIRA

Josh Orum
Josh Orum
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June 3, 2014

I've added a new user through the "User Management" function, and granted them access to JIRA. However, when I open a new issue in JIRA, they don't appear in the "Assign to.." dropdown, and I can't find their name/email/username.

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Josh Orum
Josh Orum
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June 18, 2014

This ended up requiring the user to log out and log back in, and then they had access. <shrug>

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Jobin Kuruvilla [Adaptavist]
Jobin Kuruvilla [Adaptavist]
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June 3, 2014

The user should have "Assignable User" project permission in the project. See https://confluence.atlassian.com/display/JIRA/Managing+Project+Permissions

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