Missing the Filter Result Gadget

[Holly Rademacher]

Hello -

We recently purchased a license for Jira but I do not see the Filter Result Gadget available to use.  Now my dashboard that was working when we were using a trial license is failing for those gadgets that were working.  Isn't the Filter Result Gadget part of the gadgets I should see or is this something we need to purchase or add?

Thank you in advance.

[Trudy Claspill]

Hello @Holly Rademacher 

Welcome to the Atlassian community!

Do any of the answers on this post help solve your issue?

[Holly Rademacher]

Thanks for the reply - I do see 29 gadgets displayed when I load all gadgets.  Would some not be displayed if there is a connection / firewall issue?

[Trudy Claspill]

Do you see gadgets in the list displaying as something like __MSG_gadget.xxx ?

If so, that is mentioned in the first answer on that post, which also provides a link to a KB article that may help you solve the problem.