Missing Custom Fields After Server → Data Center Migration (Plugin Dependencies)

[Digambar Prakash Dhanagar]

Hello Team,

We are currently working on a Jira Server → Data Center migration and have encountered issues with missing custom fields post-migration.

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Environment Details

• Source Instance: Jira Server 8.13.11

• Target Instance: Jira Data Center 10.3.12

• Migration Type: XML Backup Restore

• Database: PostgreSQL

• Deployment: 2-node active-active cluster

• Shared Home: NFS mounted and accessible

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Issue Description

After completing the XML backup restore, we noticed several custom fields are missing in the Data Center instance.

Upon investigation:

• Some fields were linked to plugins that are already installed and revalidated successfully.

• However, a few fields depend on plugins that are not available or not supported in the Data Center version — specifically:

  • Easy Links for Jira

  • Color Custom Fields for Jira

These field types are no longer available, so their associated field definitions and data did not migrate.

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Request for Guidance

Could you please help us with the following:

1. Confirm whether XML restore supports custom fields from unsupported or deprecated plugins.

2. Suggest the best way to handle plugin-dependent fields when migrating to Data Center (e.g., convert them to standard field types or export their data manually).

3. Any recommended workaround or marketplace alternative for Easy Links for Jira and Color Custom Fields that is Data Center-compatible.

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Thanks & Regards,
Digambar Dhanagar