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Migration issues

Lars Schmidt
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October 16, 2020

I would like to migrate an old JIRA instance on our servers to JIRA Software cloud. However, I cannot use the migration assistant because I am running version 7.01 of JIRA. As far as I understand, I would need to resume the subscription for the on-premise software (but want to move to the cloud).

How do I solve this?

 

Thanks

Lars

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Nic Brough -Adaptavist-
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October 17, 2020

You will need to upgrade to a version that the migration assistant works for, or use an export/import via CSV which will lose you a lot of data.

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