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Message ID in rule execution log (send mail action)

ADM Amar Msaid
Contributor
May 7, 2023

Hi,

When i look in the log generated by a rule execution, i find the information about the send mail action:

Send email
Successfully sent email for issues (with message ids):
GDDP-1311 (2c677d2c-8389-41be-bef0-b9a3aaed9dd4)
is it possible and how to use the message id  displayed  to view the message sent to the user or any more détails about this message (destinataire, copy ) ?
Thank you.

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Alex Koxaras -Relational-
Community Champion
May 7, 2023

Hi @ADM Amar Msaid 

No, it's not possible to see the email you sent. You (we) don't have access to that kind of logs unfortunately. There is an issue in progress which you can watch https://jira.atlassian.com/browse/JSDCLOUD-4698 but this is only for JSM. Are you indeed interested only for JWM?

ADM Amar Msaid
Contributor
May 9, 2023

No, i am also interested by JSM.

thank you for the response.

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