We have a request type with fields which users fill in on the service desk. We wanted to add an information table or if this is not possible, information as a text above a new field we will add. The information is to describe what the values for the new field mean so they know what to select. I have created a Message Custom Field (for view) but it is not working.
1- Do I need to use For Edit if it's for this screen?
2- How can I have a box that shows this information as a table or formatted text?
Thanks in advance