Merge of user accounts

Yatish Bhula Madhav
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June 9, 2024

Hi there

I have 2 profiles (based on my email addresses) - a work one and a personal one ... If I, for example, leave my company, but would like to maintain my Atlassian profile / merge them, how can I do this?

i.e. my  2 profiles has this and I want to keep access, counts and visibilty to my actions on both - see below

Screenshot from 2024-06-10 08-19-54.pngScreenshot from 2024-06-10 08-19-45.png

Anyone have any idea?

Thank you

Yatish

1 answer

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Valerie Knapp
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June 9, 2024

Hi @Yatish Bhula Madhav , welcome to the Atlassian Community and thanks for your question.

You will need to contact Atlassian about this. I have just done something similar, migrating one work account to another when I changed jobs.

Here is the link for how to open a ticket about your account - https://www.atlassian.com/company/contact/purchasing-licensing?redirectSource=sac-wac-redirect#/?inquiry_category=your_account 

Good luck!

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