Merge 2 JIRA servers

[Productivity Standards and Practices]

Hello Atlasian Comunity!,

I have the following situation, we inherited 2 JIRA servers, both have the same user base, but they are used for different purposes, 1 JIRA is use for project's developments, and the other is used as a ticketing/helpdesk system.

We want to merge both instances in order to remain with only 1 JIRA server, as well as to save in license costs.  I'm wondering if we can transfer the licensed plugins installed on Instance B to Instance A? 

I don't know if the SEN# of those licensed plugins is linked to the SEN# of the JIRA instance they are installed.

Thanks in advanced for your responses.

Regards,

Francis.

[Daniel Eads]

Sure, you can do this! Server licenses should move without an issue. My recommendation is that you simply remove the active license from Instance B before installing the license on Instance A. You should be able to edit the active license, remove the current value, and save it (putting the plugin on instance B into an unlicensed state).

You can even install the plugins on Instance A in an unlicensed state so that all you have to do is move the license over when you're ready to do the migration.

Good luck with your consolidation!

[Productivity Standards and Practices]

Thanks!