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Marking an issue as resolved/completed

Alexa Stark
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November 16, 2022

Hi There - I am bringing this question back up, as I am still having a problem getting issues to be marked "resolved". I am in a Next Gen projects board. The last column on my board is marked `DONE` but none of the tickets are marked "Resolved". 

Screen Shot 2022-11-16 at 12.36.09 PM.png


Screen Shot 2022-11-16 at 12.38.08 PM.png

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Trudy Claspill
Community Champion
November 16, 2022

Hello @Alexa Stark 

Welcome to the community.

Is this a Software, Service, or Business/Work Management project?

Trudy Claspill
Community Champion
November 16, 2022

If this is a Business/Work Management project, this is a known issue documented here:

https://jira.atlassian.com/browse/JWMCLOUD-180

Thanks to @Ste Wright  for providing the issue link in this post.

Alexa Stark
I'm New Here
I'm New Here
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November 16, 2022

Thank you for the quick response. Yes, this is a Business Project. I see that this is a known bug. I will try another work around. 

 

All the best. 

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