Mark issues with changed due date

[Igor Titov]

Hello everybody!

I need your help, please. 

I need to create an automation rule that will be triggered under the following conditions:

When: the issue has been updated.

IF: the "due date" field is not empty and it has been changed. 

THAN: add the "deadline_changed" label to the issue.

NB! The rule should only be triggered if this field (due date) was not empty at the time it was changed.

For example:

1. The issue was created - the "due date" field was not filled in the issue.

2. The performer comes to the issue - evaluates it - puts a deadline in the "due date" field, for example, August 20, 2024.

3. In this case, the "deadline_changed" label should not be put down.

4. The performer is working on the issue and changes the value in the "due date" field on September 1, 2024.

5. In this case, automation should mark the issue with"deadline_change" label.

At the moment I have created this construction (in the pict.), but it does not work correctly, because the label is put down anyway (the "due date" field was filled in or was empty)

[Bill Sheboy · Accepted solution]

Hi @Igor Titov 

After your rule's trigger, please try adding conditions to check what is needed.

For example, you could use the changelog smart value to test if the prior value was not empty with the smart value condition: https://support.atlassian.com/cloud-automation/docs/jira-smart-values-issues/#--changelog--

Kind regards,
Bill

[Igor Titov]

Hi, @Bill Sheboy !

Made this construction, but it didn't help. Or i've did something incorrect? 

And i've checked your link and there is a comment about changelog: 

Available properties
{{changelog.summary}} - Changelog information for the Summary field.

{{changelog.issuetype}} - Changelog information for the Issue type field. 

{{changelog.status}} - Changelog information for the Status field.

Maybe this smartvalue doesn't work with the "dueDate" field ?

[Igor Titov]

ok

[Igor Titov]

And this doesn't  work too 

[Igor Titov]

Made this construction in smartvalue and it's finally OK!!

{{#changelog.dueDate}}{{fromString}}{{/}}