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Manually trigger automation is unclickable

박보은
Contributor
November 18, 2021 edited

20211118_172314.jpg Warm grettings from Korea

 

I made a manually triggered automation, but the button is unclickable.

Sometimes I can click, but mostly unable to click it.

 

FYI, I waited for more than 20 minutes but still doesn't work.

 

Thank you.

 

 

 

2 answers

1 accepted

2 votes
Answer accepted
John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
November 18, 2021

Hi @박보은  -

It sounds like you don't have an issue in context so the manual rule doesn't know when one to fire for. Do a right click on an issue first so that it is selected, then see if the button is clickable.

Also, you should be able to run the manual rule if you actually open the card and do it from within the issue. 

박보은
Contributor
November 30, 2021

I clicked one issue, and then clicked manually triggered automation

And then it worked.

I didn't knew that it works when I click at least one issue.

 

Thank you :)

Like John Funk likes this
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Pramodh M
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
November 18, 2021

Hi @박보은 

Welcome to the Community!!

May I know what is Rule you have configured in Automation?

Thanks,
Pramodh

박보은
Contributor
November 18, 2021

image.png

박보은
Contributor
November 18, 2021

Here's the rule that I made, and suddenly the button has changed into clickable.

 

Sometimes it is clickable, and most of the time, unclickable.

 

Is this related to the rule that I made?

박보은
Contributor
November 18, 2021

+And it is not working again.

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