Manage Rules assign an issue to someone is missing

[Doğa Gizem Eroğlu]

I have trouble with using the manage rules section. I choose team-managed option as it is demonstrated in the LinkedIn Learning video and also at support page but it does not show me the screen that is shown in LinkedIn Learning video in 2:36. Could you please check it and explained the reason why? Because I see other sections when I click the more item (3 dots) icon but not the manage rules window to assign an issue to someone.

https://www.linkedin.com/learning/agile-project-management-with-jira-cloud-1-projects-boards-and-issues/lab-cloud-team-managed?contextUrn=urn%3Ali%3AlyndaLearningPath%3A655812c0498e639f510d9bc1&resume=false

https://support.atlassian.com/jira-software-cloud/docs/add-rules-to-your-team-managed-board/#Add-a-new-rule

Thanks,

[Trudy P Claspill]

Hello @Doğa Gizem Eroğlu 

Welcome to the Atlassian community.

I can't speak with authority on why the training and document don't match what you see, but I can confirm that I also don't see "Manage Rules" when I click the three dots.

Instead I get three options - Manage Workflows, Manage custom filters, and Configure board.

My guess is that the training and documentation have not kept up with the changes that have been made to the product.

The rules referred to in the training are rules that you set in a workflow transition, so if you click on Manage Workflows you will get to the right place to add rules.

You will have to click on an arrow (a transition) in the workflow diagram, and then on the right side you will see a panel where you can click a "+" button next to "Rules".