Maintaining line breaks in issue fields displays in emails using velocity templates

[Jake Jollimore]

The question pretty much says it all. 

Here's the line of code I'm using to output the issue's description in an email: 

#rowWrapperNormal("<span style='color:#707070; font-family:arial;'>Description: </span><span style='font-family:arial;'>$!issue.description</span>")

However, this does not keep the line breaks that are present when viewing the issue's description in Jira. Instead, it just spits out a large, unformatted block of text. 

Is there a way I can keep the line breaks in the email?

[Andy Heinzer]

Hi Jake,

It appears this same topic has come up before on our site.  Have you seen the thread on https://community.atlassian.com/t5/Questions/velocity-mail-template-missing-line-breaks-in-issue/qaq-p/227606

In it, Fred describes the syntax he used in order to be able to see such line break content in these email velocity templates.   I am curious if perhaps these same steps can still be followed for current Jira versions.

I hope this helps.

Andy