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Mail handler authorizing issue

vvoitiuk
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October 29, 2020

Hi,

 

Seems like we faced with known issue discribed here 

Known issues

It might happen that the connection to the mail server breaks. If it’s not because your token has expired, you need to renew your consent. Go to Jira configuration > System > Incoming mail, click Edit next to the mail server and click Authorize.

 

Our session could breaks every hour, is there any way to fix this token expiration problem? 

We use jira server + gmail.

 

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Oscar Huang
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January 13, 2021

facing the same issue in version 8.11.1