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Lost emergency key

yang
yang
May 6, 2022

hi

my Jira’s account expired and need to login again. and enabled the two factor authentication. But I lost my emergency key and phone, so I can't login.

I can't recover my account now, please help me recover my account. my account is yang.liu@easystack.cn

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Ollie Guan
Ollie Guan
Community Champion
May 6, 2022

Hi @yang ,

Pls contact support team and submit a request below.

https://support.atlassian.com/contact/#/

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