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Lost admin, need to assign user not in database

BESS CRAWFORD
March 17, 2025

We lost our manager, who was the product owner for the organization. We have a new manager, but we have no ability to add her as the admin. Would appreciate any help you can give. Thanks!

 

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Valerie Knapp
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March 17, 2025

Hi @BESS CRAWFORD , welcome to the Atlassian Community and thanks for your post. 

Please open a ticket to the Atlassian Support about this, who should be able to help https://support.atlassian.com/ .

Best wishes

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