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Login problem with https://ecosystem.atlassian.net

Vera Henrichs
Vera Henrichs
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May 18, 2014

I was seeking help for the JIRA Toolkit Plugin and signed up at https://ecosystem.atlassian.net. Got an e-mail and registrerd. Half an hour later, my account is no longer accesible. The site says I need to login to OnDemand, but when I do, I get the message that my account is not yet available. But my e-mailaddress is known, because I can't sign up anymore...

So, what to do next?

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codelab expert
codelab expert
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May 18, 2014

Did you try to reset your password? https://ecosystem.atlassian.net/login/forgot

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codelab expert
codelab expert
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May 18, 2014

Please contact support.atlassian.com

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Vera Henrichs
Vera Henrichs
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
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May 18, 2014

Thank you, tried it. But no, I get an error:Failure in the OnDemand authentication system.

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Vera Henrichs
Vera Henrichs
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Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
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May 18, 2014

When clicking the link, I had to merge my accounts. And I could login again. Thank you

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Jira
Jira
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