Login id of jira

[ACE Foundation]

Dear Jira  Team,
Greetings of the day!

We are approved assessment agency with AMHSSC.We do not have Jira Login Id to create request regarding portal issue. Help us to get Jira Login.

User id is mentioned below of both new and old portal:-
Link new portal - https://c20agency.saas.talismaonline.com/  
User Id: AA-IN18107327

Link old portal - http://c20web1.saas.talismaonline.com/webclientc20/Login.aspx  
User ID: acefoundation

Your prompt reply will be highly appreciated 

[Nic Brough -Adaptavist-]

You will need to contact the admins of that Jira system.

I'm afraid here, we are just end users of Atlassian software.  We have less access to your systems than you do.  

If you're really lucky, one of your admins is here, and will spot this, but it is very rare that happens.