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Log in and authentication issue

Deleted user
January 13, 2020

Hi, Our developer is unable to login to Jira. He requested for a recovery link a week ago and he's still waiting. Can someone help or suggest how to resolve the issue?

 

Thank you! 

 

 

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Adrian Stephen
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 13, 2020

Hi @[deleted] 

 

Are you using Jira Server or Jira Cloud? 

Deleted user
January 13, 2020

Hi Adrian, I'm not sure. How do I find out? 

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