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Linking Tickets Doesnt Close Pop Up

Hein Smit
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October 3, 2024

Whenever I attempt to link a Dev ticket to a Support ticket, it creates the link perfectly fine, but the popup doesn't automatically close. I need to close it myself, please see below

This was working fine but I was forced to clear my cache on Chrome, and after logging back in, it started doing this. (Yes I have already tried logging out and back in again)

 

 

https://jam.dev/c/35703af8-8d6e-4d84-9609-020c6d13f340

2 answers

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0 votes
John Funk
Community Champion
October 3, 2024

Hi Hein,

This looks like it might be a bug. I suggest reporting this to Atlassian Support and see what they say. 

https://support.atlassian.com/contact/#/

0 votes
Manoj Kumar Gangwar
Community Champion
October 3, 2024

Hi @Hein Smit  Welcome to the community!

Could you please check below option is checked or not, If checked then please un-check it.

cc.PNG

Hein Smit
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 3, 2024

Hi there

It doesnt seem like I have that option

image.png

Manoj Kumar Gangwar
Community Champion
October 3, 2024

Could you please check by using the Create button on the top?

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