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Linked pull requests is empty

Moses Lee
I'm New Here
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March 30, 2025

We've followed the smart commit with issue key for all branch, commit and PR but when navigate to Code page under development, the linked pull request is empty. 

Screenshot 2025-03-30 at 5.44.46 PM.jpg

However, under issue details panel, it shows the PR that have created in github. 

Screenshot 2025-03-30 at 4.16.45 PM.jpg

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Mohanraj Thangamuthu
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 31, 2025

Hello, Good day. Kindly check the status of the sync from the Github addon. Also please check this KB article and check if you are noticing this scenario. https://confluence.atlassian.com/jirakb/github-pull-request-always-shown-open-in-the-jira-issue-1047539486.html

Moses Lee
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
April 1, 2025

The status shows all sync. For that article you share, we don't face the status not sync issue. Once we close the PR in github it reflects in Jira. Is just the PR list is not showing.


Screenshot 2025-04-02 at 12.44.12 AM.jpg

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