Limiting External Users to review/edit only 1 Next Gen Software Project

[Philip Roberts]

Hi,

Forgive me as I have checked as many threads in the community as possible & couldn't really find a definitive answer.

We are looking to add 2 external users to a next-gen software project but limit their access so they can only see this project (& none of our existing internal projects).

I set the project access to private & created a separate group where I added an "external" user. E.g. my external email.

When I log back in using the "external" login I still see all projects under our Jira instance.

Any help would be much appreciated.

Thanks

[Jack Brickey · Accepted solution]

You need to exclude them from the other projects. I  expect that one or more of the other projects are open to “anyone“. Inspect all other projects and modify th permissions accordingly.

[Philip Roberts]

Thanks Jack, 

I went through all the permissions & it was exactly that. I updated the "groups" & applied the relevant groups to the relevant projects. Success!