Limited dashboard sharing with guests or customers

[Jemma Holcombe]

I need to be able to share a live limited/read only view of outstanding Jira Software tickets with guests/customers so I no longer have to manually export the list of the tickets every time I speak with them...will this every be available?

[Trudy Claspill]

Hello @Jemma Holcombe 

Welcome to the Atlassian community.

What information from each issue do you need to share. Would a tabular list of the issues be sufficient? Are you sending the information to a list of email addresses that does not change frequently?

If so one solution would be to use an Automation rule that will execute a filter to select the issues and distribute the data to the unlicensed recipients via email. The rule could be triggered to run on a schedule or on demand. 

If this sound like it might be a viable option but you need more information, let me know.

[Marc -Devoteam-]

Hi @Jemma Holcombe 

Welcome to the community.

Ootb only user with a Jira license can view issues and their details.

You would need to look at 3rd party apps on the marketplace that are able to extende dashboard options in Jira.