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Ldap user is not able to login to JIRA Application if SSO is enabled

jiratest reddy
April 8, 2021

while trying to login attempt it displays the below message.

 

"SORRY, YOUR USER ID REQUIRED TO ANSWER A CAPTCHA QUESTION CORRECTLY".

1 answer

0 votes
Thomas Deiler
Community Champion
April 10, 2021

Dear @jiratest reddy ,

have you tried to reset failed login counter?

So long

Thomas

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