Latency Jira

[Airbus DS]

Hello,

we have Jira Project Management Sofwtare V: 9.12.4 (Data center )

Since several weeks, users experience slowdowns, from a few seconds to a few minutes.

This is our configuration:

28 gigas of total memory (RAM)

10 gigas allowed for Jira

Java: 11

Is our configuration sufficient to ensure the proper functioning of Jira?

Sincerely

[Serge Calderara]

You should check with the recommended hardware as it depends on different things : 

https://confluence.atlassian.com/jirakb/jira-server-sizing-guide-975033809.html

In an other hand do you have some error or time out visible from the application log ?

Which database type are you using ?

regards

[Carla Ann Rowland]

I don't have details but one possible solution is compress the packet before transmitting it.