Keeping Custom Field Values in Sync Between Parent and Child Issues Using Automation for Jira

[Josef Sigl]

Hi all, i want to compare values of a custom field in parent and child issue.

With this Instructions it works nearly perfect =>

https://confluence.atlassian.com/jirakb/keeping-custom-field-values-in-sync-between-parent-and-child-issues-using-automation-for-jira-1318881724.html

But if i change 2 or more values in this field, the values of the child-Issue will be erased.

The Change works only with 1 value

regards

Josef

[Marc - Devoteam · Accepted solution]

Hi @Josef Sigl 

Please share the details on your created rule, with step details and also with the audit log failure details.

What type of custom fields are you using, share details.

All this information will help community members to assist you with your current request.

[Josef Sigl]

Hi all,

the config of the field

the automation rule

[Josef Sigl]

There is no error log, because it work perfectly if change only one value.

It don't work if change more than 1 value. Then the Automation rule clear all values of the CHILD issues.

Regards

Josef

[Marc - Devoteam]

Hi @Josef Sigl 

Do change the values on the Epic or on the Child?

I think my example is simpler, if you make the changes on the Epic side:

[Josef Sigl]

Hi Marc, thanks a lot! It works!!
Now I fill the values at "Issue create" and "Parent Issue edit" and ut works perfektly.

The last thing that i've to do now is, filling the field in Child, if the field in child is empty, but the value in field of parent Issue is not EMPTY.

Can you help me again there?

Thank

Regards
Josef

[Marc - Devoteam]

Hi @Josef Sigl 

What actions do you want to take;

1. have the parent still overwrite the child?
2. add the child option to the parent?
3. add the child option to the parent and the parent options to the child?

[Josef Sigl]

Hi Marc,

I only need one way. From Parent to child.

I need to transfer these values ​​once from the parent issue to the child issue.
currently there are many child Issues wich the field value is currently empty and i have to fill this.

Regards

[Marc - Devoteam]

Hi @Josef Sigl 

Copy the Rule I provided and change the trigger, Use a manual trigger.

Then you are able to run that rule on every issue, via the action button, the action it will do is copy the current options from Epic to the children.

Or create a rule as follows, runs this one and then remove it. This rule will find all Epic based on a JQL in the scheduled trigger and then for each found Epic action on the child issues.

[Josef Sigl]

Hi Marc,

thank you very much for your help. It works too ;-)

regards

Josef