Kanban is not shoing any issue

[Sean Lin]

Hi,

I am using a company-managed Kanban project.

I used to see issues on my kanban board, however, I can not see them any more.

I can see ticket counts in my board setting

however, I can't see any issue on backlog board

or kanban board

Does any one have similar issue?

[Bill Sheboy · Accepted solution]

Hi @Sean Lin -- Welcome to the Atlassian Community!

Another thing to check is the "Kanban board sub-filter" to see if it is excluding anything.  You may find this at the bottom of the general settings page for the board settings.

Best regards,
Bill

[Sean Lin]

Thank you!! It is the sub filter.

[Sean Lin]

Interesting finding is that for company-managed project. The sub-filter is default to "fixVersion in unreleasedVersions() OR fixVersion is EMPTY" when I create project

[Bill Sheboy]

Yup, that sounds correct.

Apparently the assumption is people using CMP with Kanban are using pull-based, release-driven processing...and so that sub-filter makes sense to keep the board clean.  Some of our Kanban teams want released versions to display longer (e.g. until the next Queue Replenishment/Refinement) and they use a sub-filter with:

resolutiondate IS EMPTY OR resolutiondate > -7d

[Ignacio Pulgar]

Hi @Sean Lin ,

Maybe there's a quick filter selected in your board (?).

Regards