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Kanban board shows issues older than 2 weeks

Silvestre Vargas
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April 26, 2023

I have configured the kanban board to hide DONE issues older than 2 weeks in the field "Hide completed issues older than" in the General section in the Configure Board area.
However, the board shows old issues and people that is no longer in the team.
Why this configuration isnot working?

Regards

4 answers

0 votes
Gary Spross
Community Champion
November 15, 2023

It's based on the "Updated" date. It doesn't matter when the issue was completed, if it's updated, it will appear back on the board until the selected "Hide when completed" timeout occurs (again, based on the "Updated" date).

0 votes
Kit Friend
Community Champion
April 26, 2023

It's normally set to hide only completed issues older than X weeks - this also relies on your workflow setting the resolution 

0 votes
Nic Brough -Adaptavist-
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April 26, 2023

Welcome to the Atlassian Community!

This setting only applies to the "done" column in Kanban boards (the last, rightmost column on the board).  Is that where you are seeing issues not updated for over two weeks?

Silvestre Vargas
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April 27, 2023

Yes, I see them in DONE column

Like Alex Hall likes this
0 votes
Jeroen Poismans
Community Champion
April 26, 2023

Hi Silvestre and welcome to the Community!

The issues that keep showing up on the board, are they in a Done status? Also make sure that the resolution field is set.

Hope this helps!

Jeroen

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