Kanban board not showing query-based swimlanes (Jira Cloud)

[marty_chang]

I’m trying to use query-based swimlanes on a Jira Cloud Kanban board, but no swimlane headers are ever displayed. All issues appear in a single flat lane, even though:

• Swimlanes are configured to use Queries in Board settings

• The JQL for each swimlane is valid and returns issues in the issue navigator

• Those same issues are visible on the board itself

Concretely, I’m trying to show:

• A Generally Available swimlane for issues in the latest released fixVersion

• A Pending Release swimlane for issues in the earliest unreleased fixVersion

• An Everything Else lane for all other issues on the board

Instead, I see no swimlanes with all cards clumped together on the board.

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Steps to reproduce

1. Open a Kanban board.

2. Go to Board settings → Swimlanes and set:

   • Base swimlanes on = Queries

   • Add swimlane Generally Available with:

     fixVersion = latestReleasedVersion(SOP)

   • Add swimlane Pending Release with:

     fixVersion = earliestUnreleasedVersion(SOP)

   • Keep the default Everything Else lane.

3. Confirm the JQL returns results in Issues → Search and that those issues also appear on the Kanban board.

4. Return to the board and toggle Group by between None, Epic, and Queries.

Actual result:
The board shows no swimlane headers at all (Generally Available, Pending Release, Everything Else are never rendered). All issues appear in a single flat lane regardless of the Group by option.

Expected result:
The board should display separate horizontal swimlanes for each configured query (Generally Available, Pending Release, and Everything Else), containing the matching issues.

[Marc -Devoteam-]

Hi @marty_chang 

Can you please show images of your board configuration.

"The default Kanban board sub-filter ((fixVersion in unreleasedVersions() OR fixVersion is EMPTY)), removes issues from the board if they don't have the Fix Versions field in their configured screen or if it's set to hidden in the field configuration"

Is this the case?