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Jira ticket get stuck

Or Assayag
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September 27, 2024

Hi, I have a Jira ticket and it's suck (My guess - The page is pretty big).
I don't have a way to contact the technical support. What to do?

Untitled1111.png

2 answers

1 vote
Andy Heinzer
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 27, 2024

Hi @Or Assayag 

Sorry to hear about this problem.  From your screenshot I can see this is Confluence, not Jira.  I have created a support case on your behalf over in https://getsupport.atlassian.com/servicedesk/customer/portal/23/JST-1048345 and I have also invited one of your site-admins in case our support team requests data access to check your environment more closely.

0 votes
Valerie Knapp
Community Champion
September 27, 2024

Hi @Or Assayag , welcome to the Atlassian Community and thanks for your question.

Please can you give some context to what this screenshot is? It looks like a Confluence page more than a Jira issue. Are you having trouble creating / publishing the page?

 

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