The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×

Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Jira system status is all green but Tempo is not working

Lucian
August 21, 2020

Tempo is not loading.

Additionally, the message about how one could solve it is not worthy of an enterprise product ... what developer am I supposed to contact?

"We're having trouble connecting to Tempo. Try contacting the developer for support."

2 answers

1 accepted

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

0 votes
Answer accepted
Susanne Götz _Tempo_
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
August 21, 2020

Hi @Lucian

In case this problem persists, can you please create a ticket in our Tempo Support system, https://tempo-io.atlassian.net/servicedesk/customer/portal/6, so we can better investigate this problem.

Best regards,
Susanne Götz
Tempo team

0 votes
Lucian
August 26, 2020

The issue existed for some of the tickets only, but it has corrected itself since this morning.

Thanks 

DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
TAGS
AUG Leaders

Atlassian Community Events