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jira startup failed

System plugins failed to start: We haven't been able to start all the required system plugins

We couldn't start the following plugins:

  • Gadget Directory Plugin (com.atlassian.gadgets.directory)
  • Atlassian Jira - Plugins - Gadgets Plugin (com.atlassian.jira.gadgets)
  • Atlassian Jira - Plugins - Global Issue Navigator (com.atlassian.jira.jira-issue-nav-plugin)
  • Atlassian JIRA - Plugins - Quick Edit Plugin (com.atlassian.jira.jira-quick-edit-plugin)
  • Atlassian Jira - Plugins - REST Plugin (com.atlassian.jira.rest)

 

 

2 answers

1 accepted

6 votes
Answer accepted

@weeisc  This  is for sure as a result of  corrupted  plugin cache files  or corrupted  jar  files in the   bundled plugins folder.  To clear  plugin cache

Resolution 1

  1. Stop the JIRA instance
  2. Keep back up in case of JIRA_HOME/plugins/.bundled-plugins and JIRA_HOME/plugins/.osgi-plugins
  3. Delete JIRA_HOME/plugins/.bundled-plugins and JIRA_HOME/plugins/.osgi-plugins (just these two folders)
  4. Restart JIRA

if it does not work  then  try to fix corrupted jar files in bundled plugin folder.

Resoltion 2

This one  is a bit tricky

  1. Stop the JIRA instance
  2.  Keep back up(lets say some where not in the same bundled plugins folder) these plugins jar files  are  in <jira-install>/atlassian-jira/WEB-INF/atlassian-bundled-plugins
  3. Rename these jar files  for example jira-quick-edit-plugin.jar to jira-quick-edit-plugin0.jar
  4. Restart JIRA. If all is fine, then stop JIRA and rename it back as it was. Then start JIRA again.

I was able to fix my issue this way

 

Good luck!.

Thanks for your help

Like Moses Thomas likes this
Moses Thomas Community Leader Nov 03, 2019

@weeisc You welcome !

Like oscarraygoza likes this

@Moses Thomas thanks works for me as well, but what is the reason behind it?

Moses Thomas Community Leader Jul 16, 2021

@Ahsan This reason is mentioned above in the answer ;)

Thanks for the help. Resolution #1 worked for us.

Like Moses Thomas likes this
Moses Thomas Community Leader Sep 28, 2022

You welcome:)

Also , if it is a timeout issue - try increasing the time declared for starting plugins .

This can be defined in your jvm parameters.

 

Datlassian.plugins.enable.wait=500 ( or value as per your perusal - but i would say 500 is more than enough)

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